Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

Do PCoIP Zero Clients support biometric readers?

PCoIP Zero Clients currently support biometric readers while in a PCoIP session. In this case, the biometric reader needs to be configured as a bridged USB device if it has not already been done automatically when connected. In-session use allows access …

Does PCoIP Tera 2 zero client supports audio over display port?

Tera 2 PCoIP zero clients do not support audio over display port. You will need to use either USB or analog audio output from the zero client. … Does PCoIP Tera 2 zero client supports audio over display …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: September 14, 2023

595

Is it possible to configure the PCoIP Zero Client or PCoIP Remote Workstation Card device name via the hostname option on my DHCP server?

Answer: No you cannot name devices via DHCP, but you can pass your hostname from your PCoIP device to the DHCP server. PCoIP Zero Clients or PCoIP Remote Workstation Cards will pass DHCP options 12 (hostname) and option 15 (domain name) to the DHCP …

Why does my PCoIP Remote Workstation hibernate or sleep and not power off remotely from my Tera 2 PCoIP Zero Client?

When a PCoIP Zero Client attempts to power down a Windows 7 or Windows 10 workstation host during a PCoIP session, the workstation may enter the sleep state rather than being shutdown. This will occur if Windows is configured to map the PC power button to …

Teradici Workstation Access Software End of Life (EoL)

Teradici Workstation Access Software has entered its End of Life (EoL) process. A notification has been sent to registered users with information regarding this process. If you did not receive this email or have further questions on EoL, licensing or …

Knowledge Base Article Advisory HP Anyware

Last modified: September 19, 2023

554

Why are my Endpoint counts under Grouped and Ungrouped not adding up?

This issue shows up randomly on some versions of the PCoIP Management Console 3.x (MC 3.x) and we have not been able to root cause the issue. When you look at the MC Endpoints page you may see a screen similar to the one below. In the above screen shot I …

What characters are allowed in a DNS name?

A DNS name is a text string that must start with a letter, end with a letter or digit and contains only letters, digits or hyphens as interior characters. The case is not significant. Note that periods are only allowed when they serve to delimit …

Security notice (CVE-2020-0601): Windows vulnerability affecting PCoIP Agents and PCoIP Clients

Summary A vulnerability in the Microsoft Windows CryptoAPI (CVE-2020-0601) fails to properly validate certificates that use Elliptic Curve Cryptography (ECC). This may allow an attacker to spoof the validity of certificate chains used to secure a PCoIP …

I do not receive the password reset email when I try to reset my password

Check your junk/spam folder. Make sure emails from support@teradici.com are not blocked/add this email address to your contacts list. If you still fail to receive the password reset email, please fill out the customer service request form. … I do not …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

493

Can a single PCoIP Zero Client connect to multiple hosts simultaneously?

No, a PCoIP Zero Client can only connect to one host at a time. To switch between hosts, you can use the session disconnect button on the PCoIP Zero Client, and then connect to a different host, such as a workstation with a PCoIP Remote Workstation Card …

Knowledge Base Article Advisory Zero Clients

Last modified: September 14, 2023

488

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics