Which PCoIP products support Wacom devices?
Wacom devices are supported by PCoIP using 2 different connection methods. Each connection method has it's pros and cons and the most suitable should be selected for your scenario.   Bridged USB device When using the Wacom device as a bridged USB device, …
Knowledge Base Article Advisory Peripheral Devices
Last modified: September 3, 2023
387
In VMware Horizon View, what does it mean when a particular USB issue happens on both the VMware View client and the PCoIP Zero Client?
Answer: If a USB peripheral has the same issue on both PCoIP Zero Clients and VMware View clients (repurposed PC, notebook or thin client running the View Client), it's likely that the issue is in the VMware virtual USB hub driver, or is an issue with …
Knowledge Base Article Troubleshooting Peripheral Devices Third Party Enhancements Zero Clients
Last modified: September 3, 2023
353
Does the Phillips Digital Pocket Memo work with a PCoIP Zero Client and VMware Horizon View?
Scenario A Philips Digital Pocket Memo (DPM) device does not operate after connecting to a PCoIP Zero Client using the USB EHCI controller (USB 2.0). Occasionally the PCoIP Zero Client unexpectedly restarts.   Cause The Philips Digital Pocket Memo device …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: October 31, 2022
334
How do I make PCoIP Remote Workstation Card USB devices work on my Fujitsu CELSIUS R930 workstation?
Answer: If USB devices won't work on a R930, move the PCoIP Remote Workstation Card to a PCIe slot that is serviced by a populated CPU socket. Why this is necessary: The R930 has two sockets. If the unit ships with only one socket populated (a single …
Knowledge Base Article Troubleshooting Setup Peripheral Devices Remote Workstation Card
Last modified: September 3, 2023
298
Why does the mouse and keyboard to work on my Fujitsu CELSIUS (C620, M730, or M720) when using a PCoIP Remote Workstation Card?
Answer: In some cases, when connected to a PCoIP Remote Workstation Card, users can't use their mouse and keyboard. Fujitsu has resolved the issue via a BIOS update. For more information, or for support related to this issue, please contact Fujitsu or …
Knowledge Base Article Troubleshooting Peripheral Devices Remote Workstation Card
Last modified: November 22, 2022
290
What are the priorities for video, audio, and USB PCoIP traffic?
PCoIP technology gives priority to USB and audio, while imaging uses remaining available bandwidth. PCoIP technology optimizes user experience for a given bandwidth by adaptively controlling quality and update rate of the image data, and optionally …
Knowledge Base Article Advisory Performance Peripheral Devices HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
256
Does the PCoIP Zero Client have left hand mouse configuration settings?
The PCoIP Zero Client currently has no specific left hand mouse setting. The PCoIP Zero Client configuration options in the OSD were designed to negate the necessity for right hand or left hand functionality therefore both buttons act the same. Right hand …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
252