How to recover Zero Client Password
Answer There are several ways to reset the password for zero clients.   Option 1: Use Management Console For enterprise users, the PCoIP Management Console is recommended to manage the zero client security options including password reset etc. Please …
How do I reset a forgotten password? What should I do if I have forgotten both my ID and password?
How to reset my password? In various scenarios, you might need to reset your password. Follow the steps below to reset your password: Click the "Login" button on  HP Anyware Support Portal home page . Click the "Forgot your password?" button below "Log …
I cannot sign into my account. What should I do?
How to create an account?   A user can self register to create an account. Follow the steps below to self register: Click the "Login" button on HP Anyware Support Portal home page . Click the "Create an account" button below "Log in" button. On the Self …
How do I add more license administrators to manage my license subscription?
Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …
How do I update my account details? (email address, account name, address or phone number)
Submit a Customer Service Inquiry with details of the changes you require. If you are a license administrator for your company, please include your license activation code. … How do I update my account details? (email address, account name, address or …
I am unable to login to my account, what should I do?
Try resetting your password by clicking “forgot your password” link on the login page or click this link: Password Reset If you are unable to reset your password please Re-register here to gain access … I am unable to login to my account, what should I …
Error: The Certificate for the Domain Controller is Untrusted or Invalid
Problem   When connecting to a HP Anyware PCoIP Agent the client receives the error "The Certificate for the Domain Controller is Untrusted or Invalid."     Causes:   The error generally means that the HP Anyware Connector was unable to communicate with …
How do I Set Zero Client password in PCoIP Management Console?
Use PCoIP Management Console PCoIP Management Console is recommended to manage the password setup for zero clients, including enabling the password protection for OSD and AWI, setting the password, and whether or not hiding the Password options from OSD …