Client SDK for Windows Developers' Guide

Anyware Support Bundler Tool

HP may request a support file from your system to help troubleshoot and diagnose issues.

To create a support file:

  1. Open a PowerShell command prompt.
  2. Set the PowerShell execution policy to allow the script to run:
Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass
  1. Launch the support bundler:
path-to-unzipped-sdk-package"/sdk/examples/support-bundler/pcoip-client-support-bundler.ps1

The file will be created and placed in the $env:ProgramData\Teradici\Support\ directory.


Last updated: Thursday, July 18, 2024