Client SDK for Windows Developers' Guide
This release is in Beta. Beta software is not fully supported, and may be incomplete or unstable. It is not intended for use in production systems. We welcome your feedback on this release! Send feedback to anyware-beta-feedback@hp.com.

Wacom Tablet Support

The Session Client SDK for Windows supports Wacom tablets in two configurations: bridged, where peripheral data is sent to the desktop for processing, and locally terminated, where peripheral data is processed locally at the Software Client.

Locally terminated Wacom tablets are much more responsive and tolerate low latency connections.

Whether the Wacom tablet is locally terminated or bridged, the process of remoting the USB device is the same, you need to click connect in the USB menu or auto forward the device. If local termination is supported for the particular device, it will automatically be chosen over bridging. For more information on this, see Local Termination Blacklist.

Locally Terminated Wacom Tablets

Locally-terminated tablets have greatly improved responsiveness, and tolerate higher-latency (including 25ms and higher) networks.

Local termination requires:

  • A Standard agent or Graphics agent for Windows version 21.01 or higher.
  • A Standard agent or Graphics agent for Linux version 21.01 or higher.

The following Wacom tablet models have been tested and are supported with local termination.

Anyware client support for locally terminated Wacom tablets and the Software Client for Windows

Anyware agents (Windows)
Anyware agents (Linux)
Anyware Graphics Agent for macOS
Remote Workstation Card
Intuos Pro Small
PTH-460
Intuos Pro Medium
PTH-660
Intuos Pro Large
PTH-860
Movink 13
DTH-135
1
Cintiq Pro 16
DTH-167
Cintiq 22
DTK-2260
Cintiq 22HD
DTK-2200
Cintiq 22HDT - Pen & Touch
DTH-2200
Cintiq Pro 24
DTK-2420
Cintiq Pro 24 - Pen & Touch
DTH-2420
Cintiq Pro 27
DTH-271
Cintiq 32 Pro - Pen & Touch
DTH-3220
  • Untested, but expected to work.   

  • Bridged Wacom Tablets

    Bridged Wacom tablets are supported only in low-latency environments. Tablets in network environments with greater than 25ms latency will show reduced responsiveness and are not recommended. A HID Local Termination Blacklist has been added to override the preferred local termination mode. Devices on the blacklist would be bridged to the remote desktop. For more information, see Local Termination Blacklist.

    The following Wacom tablet models have been tested and are supported on a Anyware Software Client for Windows.

    Anyware client support for bridged Wacom tablets and the Software Client for Windows

    Anyware agents (Windows)
    Anyware agents (Linux)
    Anyware Graphics Agent for macOS
    Remote Workstation Card
    Intuos Pro Small
    PTH-460
    Intuos Pro Medium
    PTH-660
    Intuos Pro Large
    PTH-860
    Movink 13
    DTH-135
    2 3
    Cintiq Pro 16
    DTH-167
    Cintiq 22
    DTK-2260
    Cintiq 22HD
    DTK-2200
    Cintiq 22HDT - Pen & Touch
    DTH-2200

    Ubuntu only
    Cintiq Pro 24
    DTK-2420
    Cintiq Pro 24 - Pen & Touch
    DTH-2420
    Cintiq Pro 27
    DTH-271
    Cintiq 32 Pro - Pen & Touch
    DTH-3220

    Known Issues with Wacom Tablets and Functionality

    Whilst testing and developing the compatibility of HP Anyware with different Wacom tablets, certain performance issues arise. The following is a list of the current known issues with certain Wacom tablets:

    • The touch feature only works on the Cintiq Pro 32 Pen & Touch (DTH-2420). It does not work on any other bridged and locally terminated devices across all platforms.
    • ExpressKey Remote does not work on the Wacom Cintiq Pro 32 (DTH-3220). You should still remote to this device when remoting to the Wacom tablet.
    • There are cursor limitations when working with the Wacom Cintiq 22HD (DTK-2200) and Wacom Cintiq Pro 24 (DTK-2420) for both bridged and locally terminated devices across all platforms.
    • There is a issue with the control buttons on the Wacom Cintiq Pro 32 (DTH-3220) device. The buttons do not function on locally terminated devices across all platforms.

    Wacom Cintiq Pro 32 Tablet Selection

    The Wacom Cintiq Pro 32 shows up as multiple devices in the USB menu. You should remote the following USB devices as outlined in the image below to remote to this Wacom tablet:

    • ExpressKey Remote
    • Cintiq Pro 32 Touch
    • Wacom Cintiq Pro 32
    • 1Untested, but expected to work.   
    • 2Untested, but expected to work.   
    • 3Untested, but expected to work.   

    Last updated: Friday, October 11, 2024