Release Notes
PCoIP Connection Manager for Amazon WorkSpaces 19.08
Important Notes and Requirements
- Ensure that the latest firmware is installed on the Zero Client.
- To upgrade, you will need to create a brand new PCoIP Connection Manager for Amazon WorkSpaces instance and redirect traffic from your previous version(s).
- PCoIP Connection Manager for Amazon WorkSpaces 1.0.1 or earlier will not connect PCoIP Zero Clients on firmware 5.0.0 or higher to Amazon WorkSpaces.
- PCoIP Connection Manager for Amazon Workspaces 1.0.6 or earlier may experience issues trying to connect PCoIP Zero Clients on firmware 5.5.1 or higher to Amazon WorkSpaces.
Release Download
Related Documents and Software
Release Overview
Release 19.08 is a feature update that includes a new feature, package updates, security improvements, and bug fixes. Teradici recommends using this release over previous versions. This article provides a summary of key feature additions, compatibility notes, resolved issues, and known issues for this release.
What's New in this Release
Now supports AWS ALB
Added support for Amazon Web Services Application Load Balancer.
New Versioning
PCoIP Connection Manager for Amazon WorkSpaces now has new versioning. The first of this new versioning is 19.08.
Security
This release contains package updates, security improvements, and bug fixes.
None.
Incorrect error is returned if zero client firmware does not support Amazon WorkSpaces
If a zero client is on a firmware earlier than 4.6.0, the PCoIP Connection Manager for Amazon WorkSpaces will cause a connection failure with an incorrect error message. It will report:
Error 6602: Command failed. Please report this failure to your system administrator. hostname missing from hello message
Note that the minimum firmware for connecting to Amazon WorkSpaces through the PCoIP Connection Manager for Amazon WorkSpaces (v1.0.7) is firmware release 5.5.1.
Vague error message from WorkSpace connection failure in diagnostics
If the diagnostics tool fails during one of the WorkSpace connection phases, the failure response is either Failed to get a response from Connection Manager or Got an error response from Connection Manager.
For more details following a diagnostics failure during one of the WorkSpace connection phases, review the latest Connection Manager log file:
$ less /var/log/Teradici/ConnectionManager/pcoip-connmgr*.log
System update overwrites the current version of OpenSSL
If an administrator performs a system update (apt-get upgrade or apt-get update openssl), the update will potentially replace OpenSSL with an earlier version.
Diagnostic tool will not attempt all tests upon one diagnostic failure
If one of diagnostic tool steps fails, then the tool will not run subsequent diagnostic steps.
As each diagnostic step fails, resolve the cause of failure and rerun the diagnostic tool.
Diagnostics tool cannot run from more than one console at a time
Running the Diagnostics tool from more than one console at a time is not supported. When viewing details, the results from the most recent run on any console will always be shown.