How do I obtain an evaluation/trial license?
To try our products please Contact Sales … How do I obtain an evaluation/trial license? …
How do I set up or override PCoIP Software Session Variables?
PCoIP Software session variables provide an easy and flexible way for administrators to tune and configure a PCoIP session if required. HP Anyware PCoIP Agent There are two PCoIP group policy object template files in PCoIP Agent version 2.11 onwards. …
What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?
Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …
What are the supported monitor resolutions and refresh rates for PCoIP Zero Clients and Remote Workstation Cards?
In general, PCoIP zero clients and Remote Workstation cards should work with standard display resolutions supported by VESA. The following is a list of the tested monitor resolutions supported (display timing); all at 60 Hz display refresh rate. …
HP Anyware Agents, Clients and direct connections
After completing this unit, you’ll be able to: Understand the difference between different host and client environments Understand the system requirements for the installation of product Install the required product Establish a direct connection to the …
Why does an EDID read failure cause my display attached to the PCoIP Zero Client to using a lower resolution than expected.
Problem The monitor attached to the PCoIP Zero Client is using a resolution much lower than expected. The attached devices on the AWI \u2192 Info \u2192 Attached devices show EDID read failure. The Display Topology section in the zero client log file …
Is PCoIP compatible with a VPN?
PCoIP Traffic can be used with a UDP-compatible VPN but tunneling PCoIP through a TCP VPN such as ZScaler ZPA is unsupported. Consult VPN Guidelines in the HP Anyware Session Planning Guide for VPN alternatives and additional information. Note: Some VPN's …
Steps to activate HP Anyware licenses in offline environment
For activating licenses in an offline environment, if you are able to transfer files from the PCoIP License Server to an internet-connected machine, the self serve method is recommended. Please refer to section "Managing PCoIP Session Licenses" in License …
PCoIP Agent reported "This version of trusted storage is not supported"
Problem The PCoIP Agent stops immediately after starting, and the log file contains: " Failed to add FNE trial license source: [1,7E1,2,0[70000027,0,5002E]] This version of trusted storage is not supported" Or running the pcoip-validate-license.ps1 …
What logs do the PCoIP Hosts create and what is in them?
Answer The HP Anyware PCoIP Agent for Windows and Linux both produce logs with statistical and diagnostic information. The information is highly valuable for diagnosing issues with HP Anyware or Remote Workstation Card environments. The log files also …