HP Anyware Support | Documents, downloads, and support options for HP Anyware products

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Is the PCoIP Session AES encryption key set automatically or manually by a user?

The keys are generated automatically at the establishment of each PCoIP session. … Is the PCoIP Session AES encryption key set automatically or manually by a …

Can Tera2 PCoIP Zero Clients connect to VMware Horizon View 4.6.1?

Answer: Connecting a Tera2 PCoIP ? zero client to a VMware Horizon View 4.x environment is unsupported and has not been tested at HP Anyware. When connecting Tera2 PCoIP ? zero clients to VMware Horizon View virtual desktops, Horizon View 5.x or newer is …

Knowledge Base Article Advisory Zero Clients

Last modified: September 14, 2023

318

Wacom Cursor Offset with Autodesk Flame

Description : The Autodesk Flame by design introduces mouse offset when it is loaded. HP Anyware does not has an option to compensate for this offset in the Flame. As a result, users will see mouse offset in the Flame application. Workaround : Since …

Knowledge Base Article Troubleshooting

Last modified: September 3, 2023

318

Does PCoIP Protocol support half duplex networking equipment?

PCoIP protocol does not support half-duplex network equipment. If a half-duplex equipment is connected to a PCoIP Remote Workstation Card or PCoIP Zero Client, the following message shows in the Event Log. 0d,00:04:05.710> Network link rate: 10 Mbit/s, …

Transition from existing CACv2 on Ubuntu to Anyware Connector RHEL/ROCKY

Anyware connector runs on RHEL/Rocky so there is no in-place upgrade or migration in that sense but there are a couple of steps that could make the transition to Anyware Connector smooth and straightforward: How to minimize downtime on transition …

Knowledge Base Article Tutorial

Last modified: May 1, 2025

310

When the network experiences periods of high congestion what will happen to the users experience?

PCoIP will adjust to the network conditions to deliver the best PCoIP experience possible, for the given network conditions, for the user. During periods of congestion the user experience: A blurry or compressed image Momentary block screens Stuttering …

PCoIP Firmware 4.0.2 Issue Notification

Scenario There is an issue with firmware 4.0.2 where the use of the PCoIP Management Console 1.8.0 could result in rendering the Tera2 zero client non-functional and non-recoverable. This issue may be encountered intermittently when deploying profiles …

Knowledge Base Article Advisory Zero Clients

Last modified: August 7, 2023

313

Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation

In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …

How many characters are supported in the PCoIP Zero Client Pool (Desktop) Name to Select field?

Answer: On a PCoIP Zero Client, when selecting any of the View Connection Server options for the Connection Type other than View Connection Server + Kiosk, the advanced button will present an option called Pool Name to Select. (Note, in older versions of …

Knowledge Base Article Advisory Zero Clients

Last modified: September 25, 2023

313

Windows Legal Disclaimer and HP Anyware: A short guide to understand the impact of a Windows Legal Disclaimer with HP Anyware

What is a Windows legal disclaimer? A Windows legal disclaimer is a statement that appears on the screen when you start your computer or install a new Windows operating system. It informs you of the terms and conditions of using Windows and the rights and …

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