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System Requirements The Graphics Agent for Windows depends on the following system capacities and capabilities: Compatible Host Instance Types Environment Supported instance types VMware ESXi (6.0+) VMware Hardware Version 11 KVM (5.0+) QEMU/KVM Physical …

Contacting Support If you encounter any problems installing, configuring, or running the Graphics Agent, you can create a support ticket with HP. Before creating a ticket, be prepared with the following: A detailed description of the problem Your agent …

Creating a Technical Support File We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Windows logs and other diagnostic data that can help …

Finding the Agent Version Number You can find your Anyware Agent's version number using the PCoIP Control Panel or the Windows Control Panel. To find your version number using the PCoIP Control panel: Click in the Windows system tray and select Updates …

Uninstalling the Graphics Agent for Windows You can uninstall the Graphics Agent for Windows using the Windows Control Panel, or by using the uninstall utility in the agent's installation directory. Reboot is required The Windows desktop must be rebooted …

Updating the Windows Graphics Agent Updates to the Graphics Agent for Windows will be published on a regular basis. New stable builds will be produced approximately every three months. Obtain a new installer from here . ( …

Anyware Graphics Agent for Windows 24.10 This documentation is intended for administrators who are deploying the Graphics Agent for Windows as part of an HP Anyware deployment. It assumes thorough knowledge of conventions and networking concepts, …

Configuring the Leostream Connection Broker for Smart Card Authentication If the Subject Alternative Name in the Smart Card certificate is in the @ format, you must use the Leostream connection Broker version 2023.2.3.4 and Connection Manager version …

GPO template files are automatically imported by the Graphics Agent for Windows installer, except on domain controllers. You must manually import the files into the domain controller's Group Policy Editor. To import the template on a domain controller: …

Updating Smart Card Reader Drivers Updating Smart Card Drivers Sometimes, you might encounter the following issues during smart card logon: When Single Sign-On (SSO) is enabled, smart cards are not displayed in the Device Manager list on the remote agent …