Release Notes
Client SDK for macOS 23.01
Important Notes and Requirements
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Use of Anyware Client SDK requires a separate agreement with HP Anwyare.
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The SDK is intended for use cases where client customizations are required and when Anyware Software Clients, PCoIP Zero Clients, and PCoIP Mobile Clients are not sufficient.
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The SDK is intended for customers with software development skills and knowledge, as well as a sound understanding of virtualization systems.
In addition to bug fixes and stability enhancements, this release also introduces the following feature to the PCoIP Client SDK for macOS:
Connection Health
This release introduces a new feature called Connection Health to the Client SDK for macOS. This feature allows users to monitor the health of an active PCoIP session, including live statistics for frame rate, network packet loss, and network latency. The Connection Health feature does not currently support clients with a custom Branding Package. If your client does not have a custom Branding Package, a new Health menu will appear in the client in-session menu.
None.
PCoIP Client quits unexpectedly when exiting full screen while audio source is running (MacBook Pro)
Exiting full screen mode while an audio source is running may cause the session to quit unexpectedly. This issue affects clients running on recent MacBook Pro hardware.
Stop audio sources, including video with audio, before leaving full-screen mode to avoid this issue.
If the session does disconnect, reconnecting will resume the session.
Bottom of the screen is cut off on MacBook with Notch Screen
On recent models of MacBook Air and MacBook Pros with a camera notch in the display, the bottom of a full-screen session may be cut off. This can result in UI elements, including the system dock, not being fully visible or accessible.
On MacBook's with a camera notch screen, turn on 'Scale to fit below built-in camera' for the Anyware Client application to avoid this issue.
See instructions here: How to adjust an app's settings to appear below the camera area on your 13.6-inch MacBook Air, 14-inch MacBook Pro, or 16-inch MacBook Pro - Apple Support (CA)
Anyware Health Monitor Shows Extra Displays in Dropdown List
When switching from Full Screen All Monitors to a single monitor or window, the Anyware Health window display selection drop-down beside the framerate field may show more than one display on the list.
If more than one display is listed when there is only one monitor or window in the session, be sure to select "Display 1" to see the correct framerate data.
The name of network shown in Anyware Health Monitor does not change during a session
In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.
For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.
PCoIP client tries to connect to the internet in closed network environment
The PCoIP client attempts to make a connection to the internet at startup and when establishing a connection. This causes delays when operating in a closed network environment.
MacOS support bundler issues
Several issues have been identified with the support bundler for the macOS client.
macOS client only detects audio output device at session start
The macOS client will not detect a change in the audio output device while in session.
Disconnect and reconnect to the session when changing the audio output device.
macOS client may only minimize one display on OS X 10.11
If you launch the PCoIP Software Client in OS X 10.11 and you have not clicked anywhere within the display before using the minimize hot key (Ctrl+Alt+M), the display that has not been used will not be minimized. This does not occur in macOS 10.12 (Sierra) or 10.13 (High Sierra).
Click with the mouse on both displays of the client any time before pressing Ctrl+Alt+M, and both displays will be minimized.
Using an invalid or corrupt branding package crashes client
If the branding package does not match the hash value specified for the branding package, the session client will terminate.
Replace the corrupt branding file or use the correct hash value.
Datalogic barcode scanner cannot be redirected when bridged in macOS
The Datalogic Quickscan QS6500 barcode scanner does not work when the device is bridged.
Do not bridge the device. The device works as expected with the remote host when it is not bridged.
USB keyboards do not work in bridged mode
Keyboards do not work when bridged. This affects both Windows and macOS PCoIP Software Client.
Do not bridge the keyboard. Keyboards function correctly when locally terminated.
Audio input in PCoIP Software Client with PCoIP Remote Workstation Card does not work
When in session with a PCoIP Remote Workstation Card, PCoIP Software Client supports audio out from the host, but not audio into the host.