Release Notes

Client SDK for macOS 23.06

  All release notes for Client SDK for macOS   Documentation and Downloads for Client SDK for macOS

Important Notes and Requirements

  • Use of Anyware Client SDK requires a separate agreement with HP Anwyare.

  • The SDK is intended for use cases where client customizations are required and when Anyware Software Clients, PCoIP Zero Clients, and PCoIP Mobile Clients are not sufficient. 

  • The SDK is intended for customers with software development skills and knowledge, as well as a sound understanding of virtualization systems.

In addition to bug fixes and stability enhancements, the Client SDK for macOS introduces the following:

High Performance Client Mode is Now Default

The Client SDK for macOS's high performance client mode is now enabled by default, and recommended for most users. Previously, this mode was available as a technology preview. The previous standard mode can still be enabled by switching to Standard Performance Mode, if desired. For more information, see Client Modes in the Software Client for macOS guide.

Collaboration Manager Opens from In-Session Menu

The Collaboration Manager can now be launched from a new Collaboration menu option in the Client SDK for macOS's menu, in addition to launching from the system menu bar. For more information, see Sharing Your Session With Collaborators in the Software Client for macOS guide.

New Anyware Modes Information Dialog

Information related to PCoIP Ultra acceleration modes is now available via the Connection Health Indicator on the Client SDK for macOS interface. A tooltip has been added next to Mode on the Anyware Health window, which opens the Anyware Modes dialog containing a brief description on the PCoIP Ultra acceleration modes.

PCoIP Ultra modes are configured on the PCoIP agent. For more information, see PCoIP Ultra Modes in the Software Client for macOS guide.

Resolved Issues

None.

Known Issues

PCoIP Client quits unexpectedly when exiting full screen while audio source is running (MacBook Pro)

 
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Exiting full screen mode while an audio source is running may cause the session to quit unexpectedly. This issue affects clients running on recent MacBook Pro hardware.

Workaround:

Stop audio sources, including video with audio, before leaving full-screen mode to avoid this issue.

If the session does disconnect, reconnecting will resume the session.

The name of network shown in Anyware Health Monitor does not change during a session

 
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In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

MacOS support bundler issues

 
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Several issues have been identified with the support bundler for the macOS client.

macOS client only detects audio output device at session start

 
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The macOS client will not detect a change in the audio output device while in session.

Workaround:

Disconnect and reconnect to the session when changing the audio output device.

macOS client may only minimize one display on OS X 10.11

 
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If you launch the PCoIP Software Client in OS X 10.11 and you have not clicked anywhere within the display before using the minimize hot key (Ctrl+Alt+M), the display that has not been used will not be minimized. This does not occur in macOS 10.12 (Sierra) or 10.13 (High Sierra).

Workaround:

Click with the mouse on both displays of the client any time before pressing Ctrl+Alt+M, and both displays will be minimized.

Using an invalid or corrupt branding package crashes client

 
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If the branding package does not match the hash value specified for the branding package, the session client will terminate.

Workaround:

Replace the corrupt branding file or use the correct hash value.

Datalogic barcode scanner cannot be redirected when bridged in macOS

 
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The Datalogic Quickscan QS6500 barcode scanner does not work when the device is bridged.

Workaround:

Do not bridge the device. The device works as expected with the remote host when it is not bridged.

USB keyboards do not work in bridged mode

 
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Keyboards do not work when bridged. This affects both Windows and macOS PCoIP Software Client.

Workaround:

Do not bridge the keyboard. Keyboards function correctly when locally terminated.

Audio input in PCoIP Software Client with PCoIP Remote Workstation Card does not work

 
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When in session with a PCoIP Remote Workstation Card, PCoIP Software Client supports audio out from the host, but not audio into the host.