Release Notes

Client SDK for macOS 23.12.6

Important Notes and Requirements

  • Use of Anyware Client SDK requires a separate agreement with HP Anwyare.

  • The SDK is intended for use cases where client customizations are required and when Anyware Software Clients, PCoIP Zero Clients, and PCoIP Mobile Clients are not sufficient. 

  • The SDK is intended for customers with software development skills and knowledge, as well as a sound understanding of virtualization systems.

Release 23.12.6 of the Client SDK for macOS is a maintenance release which replaces and deprecates 23.12.2.

It includes the following:

  • Bug fixes and security updates.

Previous release information:

Release 23.12 of the Client SDK for macOS includes:

Resolved Issues

None.

Known Issues

Caps Lock Key Press Events Are Not Synchronized When Using a JIS Layout Keyboard

 
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Caps Lock press events on a Japanese Industrial Standard (JIS) Layout keyboard connected to a client machine are not synchronized on the agent machine if the Caps Lock key is pressed outside the PCoIP session (for example, when the PCoIP client window is minimized). This happens because on JIS Layout keyboards, the Caps Lock key, or the Eisu (英数) key is used to toggle between English and Japanese input.

Workaround:

If a JIS Layout keyboard is connected on the client machine, do one of the following:

  • Before establishing the PCoIP session, set the input language to a language other than Japanese.
  • During an active PCoIP session, if a Caps Lock press event becomes unsynchronized, disconnect from the session, and connect again.
  • When a PCoIP session is minimized, DO NOT press the Caps Lock key outside of the PCoIP client window.

Dialog authentication with keyword "passcode" in the prompt may not work

New
191326

When the dialog authentication has the keyword "passcode" in the prompt, the values in the fields may not sent to the broker or PCoIP agent.

Workaround:

Change the prompt in the dialog authentication sent by the broker not to contain the keyword "passcode".

PCoIP Client quits unexpectedly when exiting full screen while audio source is running (MacBook Pro)

 
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Exiting full screen mode while an audio source is running may cause the session to quit unexpectedly. This issue affects clients running on recent MacBook Pro hardware.

Workaround:

Stop audio sources, including video with audio, before leaving full-screen mode to avoid this issue.

If the session does disconnect, reconnecting will resume the session.

The name of network shown in Anyware Health Monitor does not change during a session

 
169411

In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

MacOS support bundler issues

 
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Several issues have been identified with the support bundler for the macOS client.

macOS client only detects audio output device at session start

 
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The macOS client will not detect a change in the audio output device while in session.

Workaround:

Disconnect and reconnect to the session when changing the audio output device.

macOS client may only minimize one display on OS X 10.11

 
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If you launch the PCoIP Software Client in OS X 10.11 and you have not clicked anywhere within the display before using the minimize hot key (Ctrl+Alt+M), the display that has not been used will not be minimized. This does not occur in macOS 10.12 (Sierra) or 10.13 (High Sierra).

Workaround:

Click with the mouse on both displays of the client any time before pressing Ctrl+Alt+M, and both displays will be minimized.

Using an invalid or corrupt branding package crashes client

 
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If the branding package does not match the hash value specified for the branding package, the session client will terminate.

Workaround:

Replace the corrupt branding file or use the correct hash value.

Datalogic barcode scanner cannot be redirected when bridged in macOS

 
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The Datalogic Quickscan QS6500 barcode scanner does not work when the device is bridged.

Workaround:

Do not bridge the device. The device works as expected with the remote host when it is not bridged.

USB keyboards do not work in bridged mode

 
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Keyboards do not work when bridged. This affects both Windows and macOS PCoIP Software Client.

Workaround:

Do not bridge the keyboard. Keyboards function correctly when locally terminated.

Audio input in PCoIP Software Client with PCoIP Remote Workstation Card does not work

 
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When in session with a PCoIP Remote Workstation Card, PCoIP Software Client supports audio out from the host, but not audio into the host.