Release Notes

Client SDK for Windows 24.03.3

Important Notes and Requirements

  • Use of Anyware Client SDK requires a separate agreement with HP Anwyare.

  • The SDK is intended for use cases where client customizations are required and when Anyware Software Clients, PCoIP Zero Clients, and PCoIP Mobile Clients are not sufficient. 

  • The SDK is intended for customers with software development skills and knowledge, as well as a sound understanding of virtualization systems.

Release 24.03.3 of the Client SDK for Windows is a maintenance release which replaces and deprecates 24.03.2.

There are no changes in this release. This release was issued to maintain version parity with other products.


Previous release information:

This version contains bug fixes, stability enhancements, and maintains version parity. There are no new features in this release.

Resolved Issues

Dialog authentication with keyword "passcode" fixed

24.03.0
191326

Dialog authentication with prompt containing keyword "passcode" is now working as expected.

Known Issues

Caps Lock and Kana state can go out-of-sync when a Japanese keyboard is used

 
194012

When a Japanese keyboard is used on the client side in a PCoIP session, the Caps Lock state can be out-of-sync on the host side if the Caps Lock key is pressed outside of the PCoIP client window.

Workaround:

On the client machine, set the input language to non-Japanese when a Japanese keyboard is used.

Do not press the Caps Lock key outside of the PCoIP client window when a Japanese keyboard is used.

If the Caps Lock state is out-of-sync inside a PCoIP session, disconnect and reconnect to the host.

Microphone Does not Function with Kaspersky Anti-Virus

 
171686

On Windows Client running on a desktop with Kaspersky Anti-Virus installed, forwarding of a local microphone to the remote desktop may be blocked.  If this happens, the microphone cannot be used in the PCoIP session and Kaspersky Anti-Virus shows that {}"{}Receiving the audio stream for the application is blocked."

Workaround:

The PCoIP Client must be whitelisted in Kaspersky Anti-Virus in order to allow the audio stream for the application to be forwarded.  Refer to Kaspersky for instructions on how to whitelist an application for audio stream access.

The name of network shown in Anyware Health Monitor does not change during a session

 
169411

In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

Intel UHD driver causes Windows memory leak

 
166151

Intel UHD driver version 30.0.101.2079 causes a memory leak with PCoIP Software Client for Windows. When this occurs, the client system will slow significantly and may require a restart to recover.

This issue impacts Intel Integrated GPUs when used with 4k (UHD) monitors. 

Other driver versions may also have this issue.

Workaround:

To avoid this issue, install an Intel UHD driver that is not affected:

  • Version 30.0.101.1069 or earlier, or
  • version 31.0.101.3729 or later.

Updating the driver to a version that is not affected resolves the issue.

Audio Input from microphone may stop after a long period of inactivity.

 
165119

The microphone for a remote session may stop working if not used for a long period of time.

Audio output may stop working when switching devices

 
162229

After switching to a different audio output device while connected to a remote desktop, audio output from the PCoIP client may stop.

Workaround:

Disconnect and reconnect the session after switching audio devices.

Audio disappears when audio-in is enabled

 
161387

Audio output to speakers or a headset would stop after using audio input from a microphone.

Audio output may randomly stop

 
159438

While connected to a remote desktop the audio output on the PCoIP client may stop.

Workaround:

Disconnect and reconnect the session after switching audio devices.

USB driver conflicts with NoMachine software

 
104742

The USB driver installed with the PCoIP Software Client for Windows has a driver conflict with the USB driver used by the NoMachine remoting software.

Workaround:

Remove the NoMachine software before installing the PCoIP client.

Display arrangement appears different on remote hosts in DPI-unaware application

 
64091

Windows applications that are DPI-unaware are presented with a scaled display resolution if the display has text and icon scaling enabled. This may result in display arrangements on the remote host appearing in different positions.

Windows remaps the display positions fixing the top left corner of a display at the same position if possible. If the reduced size of the display results disconnected displays, the display positions will be shifted so the displays remain connected.

Workaround:

Leave the client SDK configured as a DPI-aware application.

Using an invalid or corrupt branding package crashes client

 
61678

If the branding package does not match the hash value specified for the branding package, the session client will terminate.

Workaround:

Replace the corrupt branding file or use the correct hash value.

Bridged USB devices disconnected when switching to Windowed Mode

 
54679

When the client has more than one monitor, switching from Full-screen to Windowed mode will disconnect all bridged USB devices.

Cancelling large USB file transfer fails

 
40817

Cancelling a large file from being copied to, or from, a USB flash drive while bridged in PCoIP Software Client fails to function. The file will continue to copy until finished.

Workaround:

Allow operations on USB devices to complete prior to disconnecting the session.

USB keyboards do not work in bridged mode

 
40580

Keyboards do not work when bridged. This affects both Windows and macOS PCoIP Software Client.

Workaround:

Do not bridge the keyboard. Keyboards function correctly when locally terminated.

Audio input in PCoIP Software Client with PCoIP Remote Workstation Card does not work

 
26355

When in session with a PCoIP Remote Workstation Card, PCoIP Software Client supports audio out from the host, but not audio into the host.