Release Notes
Management Console 20.10.2
Management Requirements
- PCoIP Management Console 21.10 or newer supports Single Sign-on (SSO) via Multi-Factor Authentication (MFA) by integrating with the customer's Identity Provider (IDP).
- PCoIP Management Console 21.07 or newer supports self-signed certificates using SCEP for Remote Workstation Cards using firmware 21.07 or higher.
- PCoIP Management Console 21.01 or newer supports Zero Clients and Remote Workstation Cards using firmware 20.01 or higher.
- Customers upgrading to release 2010.10 or newer via RPM require access to the Internet to install Python 3.6 libraries. Optionally, customers can upgrade via the OVA format (which is packaged with Python 3.6 libraries).
- PCoIP Management Console 2.0 - 19.11 supports Zero Clients with firmware 5.x or 6.x and Remote Workstation Cards with firmware 5x.
Note: These are unsupported versions of software and firmware and Teradici strongly recommends Zero Client and Remote Workstation Card firmware 20.01 or higher, which are managed by Management Console 20.01 or higher. - Management Console manages endpoints using PCoIP firmware 5.x and newer. Check release notes for any special considerations when managing firmware with Management Console.
- PCoIP Management Console is only intended to be deployed in a secured environment. Any management exposure to unsecured endpoints should be performed through a reverse proxy.
- PCoIP Management Console must not be accessible from unsecured networks, such as the open Internet. Making this release of PCoIP Management Console accessible from the open Internet is an unsupported use of the product and will void any warranty
- PCoIP Management Console cannot import databases from versions of PCoIP Management Console before version 2.0. However, migration instructions are available through the administrators' guide for moving your profiles and deployments from earlier versions of PCoIP Management Console to this version.
- PCoIP Management Console is tested against the browser version available prior to release. Internet Explorer 11 is not a supported web browser.
Compatible browsers:- Firefox
- Chrome
- Edge
Release Downloads
PCoIP Management Console is available for download as OVA and RPM files.
It is also available in the Amazon Machine Image (AMI) format, and can be found in various regions in the Amazon ecosystem which are listed in each release.
Related Documents and Software
Release Overview
PCoIP Management Console version 20.10.2 is a maintenance release with security updates and bug fixes over release 20.10 and 20.10.1. This release addresses issues associated with upgrading from Management Console version 3.1.x and older to Release 20.10.1
To evaluate PCoIP Management Console - ENTERPRISE features, request an enterprise trial license.
What's New in 2020.10
Keyboard Scan Code Profile Options
Management Console profiles can push keyboard scan code filters, preventing configured key combinations from working.
Addition of SNMPv3 and Removal of older SNMP Profile Options
Secure SNMPv3 profile options have been added while options for SNMPv1 Traps, SNMPv2 Traps, and SNMP Community name have been removed.
Python library updated from 2.7 to 3.6
Management Console now uses Python 3.6 libraries. Customers upgrading to Release 2010.10 via RPM require access to the Internet to install Python 3.6 libraries. Optionally, customers can upgrade via the OVA format (which is packaged with Python 3.6 libraries) for this release.
Security updates and bug fixes
Compatibility
PCoIP Zero Client & Remote Workstation Card
This version of the PCoIP Management Console has been tested with the matching version of firmware for PCoIP Zero Client and Remote Workstation Card and is compatible with the previous release.
VMware
The OVA package for this version of PCoIP Management Console has been qualified against VMware ESXi versions 7.0, 6.7 and 6.5.
It is not compatible with releases of ESXi prior to 6.5.
Amazon
Amazon EC2 AMI available.
RPM Package Manager
This version of PCoIP Management Console RPM has been tested with Centos 7.8 and RHEL 7.8.
Customers can now log into MC after DB restore from MC 3.1.x and older to MC 20.10.2
Customers can now log into the web interface using the new password after a DB restore from Management Console 3.1.x and older to Management Console 20.10.2.
Customers can reset the admin password using the reset admin password script
Customers can reset the admin password using the reset admin password script.
Database backup upload fails with size greater than 505MB
Database backup upload fails with size greater than 505MB
Reduce the database size to less than 500MB.
Filter function is not working when selecting "Software version is not " and "Device status is not offline" filters
Filter function is not working when selecting "Software version is not
20.01 Endpoints not visible after upgrading from Management Console 19.05/19.11 to 20.01
If PCoIP endpoints running firmware 20.01 are managed by Management Console 19.11 or older, you will not be able to discover them after an upgrade to Management Console 20.01.
Downgrade all endpoints using firmware 20.01 to an older firmware before upgrading to PCoIP Management Console 20.01.
Profile application fails with display rotation
Profile application fails when monitor emulation rotation is set to 90 degrees clockwise for the 2nd display.
None
Peer column is empty when added to the Endpoint table
If the peer column is added to the Endpoint table, it will show no value.
Press the refresh button on the Endpoints page after the peer column is added to the Endpoint table.
Endpoint Details shows non-compliance before settings available
A recently discovered online endpoint may show non-compliance for some endpoints and profile values in the Endpoints Details page, even though there is no endpoint data available yet.
Wait for the Management Console to complete getting settings information from the endpoint, or use the REFRESH button.
Primary IPv6 DNS value not being verified
The Management Console is not verifying entered values in the Primary IPv6 DNS property. As a result, if an invalid value is entered, then the profile application will fail with the device returning the status: PEMSTATUSINVALIDNODEVALUE.
Manually ensure the Primary IPv6 DNS property value is correct.
No error message when attempting to delete a profile that is in use.
The error message "Error: Cannot delete profiles that are in-use. Please unassign the profile from all groups and try again." should display when attempting to delete a profile that is used by a group. Instead now there is an exception showing in the jetty log and no error message in the interface.
The certificate size in the certificate store of a profile is not accurate.
Certificates uploaded to store in profile does not show correct size after the profile is saved.
Filters for profile failure do not match the actual statuses.
Profile failure descriptions have been modified and the filters have not. This will result in not being able to do a search on profile failure since it now reports as profile failure offline.
Certificate status filters show Remote Workstation Cards
Certificate status filters show Remote Workstation Cards in the results even though certificates cannot be provisioned to those endpoints by SCEP.
CA Identifier field cannot be cleared
When creating an ENDPOINT CERTIFICATE rule, the CA Identifier field cannot be replaced with an empty value.
To clear the value on endpoints, first delete the original rule and then create a new one with no CA Identifier value.
Not all endpoints move between groups
Some endpoints may not move between groups if a large number of endpoints (for example > 1500) are selected to be moved.
MOVE TO GROUP dialog not showing any groups
The MOVE TO GROUP dialog box may not show any groups if some groups in the hierarchy share very similar names, only differing by the absence or presence of spaces.
Rename one of the groups so that it contains a different non-whitespace character.
Dashboard Endpoints Requiring Reboot reports incorrect number
The dashboard Endpoints Requiring Reboot link displays an incorrect number of endpoints requiring reboot. This is observed after clicking on the link, the Endpoints table count does not match that displayed on the dashboard.
This can happen when updating Remote Workstation Cards, the dashboard count may not update after the Remote Workstation Card has been rebooted.
Database migration fails when the session timeout is exceeded
If a database migration exceeds the configured session timeout of the PCoIP Management Console web interface, the database may shift to in an inconsistent state. When this happens the log file will contain java.lang.IllegalStateException and java.lang.NullPointerException errors.
Prior to performing the database migration, set the session timeout to Never.
Some filters not correctly operating
The following filters do not correctly filter the endpoint table contents in this release:
- Profile Mismatch
- Power Reset
- Certificate Expiry date
- Get All Settings
- Network Location
- MAC Address
- IP Address
- Firmware Upload
Text cannot be edited from middle of the group move dialog using IE11
When using Internet Explorer 11, if the cursor is placed mid-text in the search text field of the group move dialog, after typing a character the cursor will jump to the end of the line.
When retyping the content, erase it all and type from an empty text field. Or alternatively switch to Chrome, Firefox or Edge.
Request Certificate stays "in progress" if endpoint rejects server address
If the endpoint rejects the certificate server address, then the Request Certificate assignment will remain "in progress" and never get set to "failed".
Monitor Emulations are not migrated from Management Console 1.x
A migration from Management Console 1.x will successfully migrate the Monitor Emulation setting for Video Port 1, but the other Video ports will be set to 'Disable' after the migration.
Single character top level domain (TLD) invalid for View Connection Server
Single character top level domain (TLD) are rejected in the Server URI field of Session Connection Type "View Connection Server". For example, https://server.domain.x will be rejected.
Web browser may cache content from before upgrade
After an upgrade some web browsers may cache content from the previous release of the Management Console resulting in some new features or changes not rendering properly
Clear the web browser's cache.
Migrations from releases prior to 2.5 may fail
Migrating PCoIP Management Console deployments to PCoIP Management Console 2.5.1 or 3.0.0 may fail with a corrupted database due to the database restore taking too long. This issue stems from a known issue (68605) in older releases (2.4 and earlier), which results in excessively large or corrupted database backups.
See KB 1029 for instructions on cleaning the database prior to backup.
Migrated profiles fail to apply settings if the firmware has changed from 5.x to 6.x during the migration
If a profile in a previous release of Management Console was configured for firmware 5.x, is migrated to Management Console 3, and only firmware 6.0.0 or higher is installed, then when the profile is next applied, it will upgrade endpoints to the new firmware but fail to apply the profile settings with the status SKIPPED.
Upload firmware 5.x into Management Console 3. Edit the profile with this problem. Change the profile to the 5.x firmware and save it. Change the profile back to firmware 6.x and save it.
Power Reset statuses incorrect after group or profile change
When an endpoint is moved between groups, or the profile for the group is changed, then all statuses in the Endpoint table should update and either be unknown, or recalculated based on the new group or profile. This does not occur for 'Firmware Power Reset' and 'Profile Power Reset' statuses. These two status values continue to have the previous value.
Certificate Status incorrect after changes outside of Management Console
The certificate status of an endpoint can be incorrect if the certificate store or 802.1x settings are modified on the endpoint (or endpoint is factory reset) from outside of the Management Console.
Some predefined filters not showing results
The predefined filters Endpoint Updates Pending, and Endpoints Waiting on Restart do not consistently display endpoints matching those states.
APPLY profile active when it should be disabled
The APPLY menu item under the PROFILE menu in the ENDPOINTS page is displayed as being active even when there is no profile associated with the selected group or endpoints.
Mouse hover is not revealing all active filters
If more than two filters are active on the ENDPOINTS page, then hovering over the filter list will not reveal all of the active filters.
Remote Configuration Internal and External Address Port always required
Remote Configuration (Settings > Remote) cannot be saved if the Internal Address and External Address do not have port number entered even though the help tip states that the port is only required for non-default port values.
Changing system certificate disables users
Changing the certificate for the Management Console will disable all users except the one that updated the certificate.
Log back in after changing the certificate and re-enable the users.
Endpoint settings temporarily removed from database during upgrade from Management Console 2.x to 3.0
When migrating from Management Console 2.x to 3.0, if there are profiles that contain zero client firmware 6.0.0, then the settings data of the endpoint will be dropped from the Management Console. The information will repopulate the next time the endpoint reports its current settings back to the Management Console.
Remove firmware 6.0.0 from profiles prior to upgrading or wait for endpoints to report all their settings back in.
Profile application fails when "Server URI" and "DNS Name or IP Address" are too long
Profile settings permit values that are too long for the "Server URI" and "DNS Name or IP Address" settings result in failed profile applications.
Ensure values for "Server URI" and "DNS Name or IP Address" are no more than 67 characters long.
Incorrect empty value for "Pool Name to Select" is shown
Blank values for the profile setting "Pool Name to Select" are incorrectly shown as "Not Set" on the Endpoint Details page.
Session -> Server URI setting not always being set on endpoint
The Server URI setting for the View Connection Server session type is not always applied to the endpoint.
A new session type may not get applied to an endpoint if the profile setting is missing the server URL.
A new session type may not get applied to an endpoint if the profile setting is missing the server URL.
Blank values are not accepted for View Connection Server advanced "Custom Session SNI" setting
Blank values are not accepted for View Connection Server setting Custom Session SNI found in the advanced section.
OSD Logo is not saved if profile firmware version is switched on a new profile
When creating a new profile, if the OSD logo is set, the profile saved and then the firmware version changed, the OSD logo will not be in the profile.
Save the profile. Exit the profile, and return to add the OSD Logo.
Some comparisons for IP Address and MAC Address filters do not work correctly
The comparison values of "is greater than" and "is not" are not producing results for the IP Address and MAC Address filters and may result in a "ValidationException" entry in the console log file.
ENDPOINT -> DETAILS active when it should be disabled
When selecting a group in the ENDPOINTS table, the ENDPOINTS -> DETAILS menu item is shown as active when it should be disabled.
Exporting the results of a search will show empty values in the Profile column.
Exporting the results of a search will show empty values in the Profile column.
Error 500: Internal Server
On some pages, if it is left idle for an excessive period, the Management Console may display an Error 500: Internal Server page.
In your web browser, go back to the base URL of the Management Console and re-login.
Some endpoints that have not connected in a long time show as online
Some endpoints that have not connected in a long time show as online.
Profile Mismatch column on the Endpoint's page incorrectly shows True
The Endpoints page table incorrectly shows Profile Mismatch is True for some zero clients even though the Endpoint Details page does not show any mismatches.
Web interface unavailable for a Management Console with DHCP assigned host name.
Users are not able to log into the Management Console web interface when the DHCP server assigns a host name to the Management Console Virtual Appliance. The error shown on the login page is "Waiting for the server to start."
Follow the steps described in knowledge base article KB 1450.
Disabling individual schedule does not work without start time.
Disabling individual schedule does not work if the user selects only the date without a start time.
Ensure your schedule has a start time in addition to a start date.
Incorrect count for additional schedules on dashboard
The 'more schedules' text in the Dashboard section for Upcoming Schedules always states '(1) more schedules' regardless of how many schedules are upcoming but do not fit in the view.
Profile mismatch reported when Authorized Devices is set to 'Any'
The endpoint details page will report a device as having a profile mismatch if the profile settings for the profile applied to the device has Peripherals > Authorized Devices set to Any Device Class, Any Sub Class, or Any Protocol.
New features from latest PCoIP Management Console disappear when using FQDN instead of IP address
Some web browsers retain cache from previous releases of PCoIP Management Console cache, therefore features from the new version of PCoIP Management Console disappear when using FQDN instead of IP address.
Clear the web browser's cache.
Exporting endpoints on Firefox downloads a file with unexpected filename and without '.csv' file extension
Exporting the endpoints on Firefox downloads a file with an unexpected filename and without '.csv' file extension. Following this, the 'Endpoints' page briefly displays a 'Server not responding' message and jumps to the dashboard.
At the time of saving, rename the file.
Session filters return no results
Applying filters for Session Status 'In Session' or 'Out of Session' does not display devices in the endpoints table.
Deleting a group will silently delete auto-configuration rules
When a group is deleted, all auto-configuration rules assigned to that group will also be removed without any notification.
Endpoint naming using Group Naming does not work with auto configuration
To give zero clients with auto configuration a Primary Group Name and/or Deepest Sub-group Name, go to Settings > Naming and select moved between grouped and ungrouped rule in the Rename Endpoints when tab.
PCoIP Management Console does not check the value of device bandwidth setting
The PCoIP Management Console Profile editor does not enforce the requirement that Bandwidth Floor ≤ Bandwidth Target ≤ Bandwidth Limit. Profile content that does not meet this requirement will fail to apply to a zero client.
Ensure that the profile content meets the requirements. Consider setting all three values in the profile to ensure this.
Endpoint labels with underscore characters at the start or end are not displayed properly
Endpoints that have the underscore character '_' at the start and/or end of the label are not properly displayed in the PCoIP Management Console. Blank fields are shown instead of endpoint data.
Avoid underscores at the start and end of endpoint labels.
Daily schedules may occur one additional time
Daily recurring schedules may occur one additional time after the End Date and Time set in the schedule.
Profile's HD Audio setting may fail if set differently to Local USB Audio Driver
PCoIP Management Console profiles that set Local USB Audio Driver to Enable must also set HD Audio to Enable. Otherwise, the profile will fail to apply to zero clients that have HD Audio disabled.