Release Notes

Remote Workstation Card Firmware 22.01.2

Management Requirements

  • Remote Workstation Cards with firmware 17.05, 20.01.x or newer is supported when managed by PCoIP Management Console 20.01 or newer.  
  • Supported browsers are Firefox, Chrome, and Microsoft Edge. Versions of the browsers tested are those that were available prior to release.
  • Web browsers must support TLS 1.2 or higher to connect to an enabled administrative web interface (AWI).
  • Some features require the Remote Workstation Card Software installed to work.

Upgrade Path Information

If you are upgrading your Tera2 firmware:

  • Use PCoIP Management Console 20.01 or newer to upgrade to firmware 20.01 or newer.
  • Use PCoIP Management Console 1.10.3 through 1.10.8 to upgrade to firmware 5.x from firmware 4.9 or older.
  • The AWI can be used to upgrade a single Remote Workstation Card firmware to any firmware version.
  • See Knowledge Base article KB 1144

Download Contents

This download includes an .all file for use by the Administrative Web Interface (AWI) and a .pcoip file for use by PCoIP Management Console version 2.0 and higher.
The .pcoip file is used by the PCoIP Management Console and contains the Remote Workstation Card firmware release.

Related Product Resource Locations

 

Release Overview

Remote Workstation Card Firmware 22.01.2 is a firmware release for Remote Workstation Cards.

This is a maintenance release with security fixes over release 22.01.0. These release notes provide a summary of key feature additions, compatibility notes, resolved issues, and known issues for this release.

What's New in 22.01

Improvements for Certificates using SCEP

  • Added Maximum Compatibility and Suite B Peer-to-peer certificates usage types
  • Added an option for automatic renewal of SCEP issued certificates
  • Added new information in Certificate Details page

Compatibility

Management Console

  • This firmware is supported with Management Console 20.01 or newer.
  • SCEP renewal and P2P certificate usage will be supported in a future Management Console release.

Zero Client

  • Remote Workstation Card firmware 22.01 has been tested with Zero Client 22.01.
  • Other Zero Client firmware may be compatible, but are not supported.

Remote Workstation Card Agent
This release is compatible and has been tested with Remote Workstation Card Agent 22.01.

PCoIP Software Client

  • USB devices connected to the host computer running the Software Client are not supported when connecting to Remote Workstation Cards or Remote Workstation Card Agents.
  • Direct connections require PCoIP Software Client 20.04.2 or newer.
  • Suite B connections require PCoIP Software Client 21.07 or newer
  • Remote Workstation Card firmware 22.01 has been tested with PCoIP Software Client 22.01. Other Software Client versions may be compatible with this release, but are not supported.

VMware Horizon

  • Remote Workstation Card has been tested with VMWare Horizon 8.3 (2106). It is also compatible with one major release of Horizon prior to this. Other versions of Horizon may also be compatible, but will need to be verified in your specific deployment environment.

  • Remote Workstation Card is compatible with PCoIP Secure Gateway .
    • If using Horizon 7.7 or newer, see KB 5309
Resolved Issues

Zero Client properly validates the SCEP requested certificate, when Management Console requests the certificate information

138904

Zero Client properly validates the SCEP requested certificate, when Management Console requests the certificate information.

Known Issues

Loading AWI pages may be slow

143347

Occassionally, AWI pages are slow to load and appear with missing menu items, especially the home page.

Workaround:

Refresh the AWI page to display the missing menu items.

PCoIP endpoint fails 802.1X authentication when Root CA certificate is not in the certificate store

135793

When the EAP TLS server has a CA signed certificate, the PCoIP endpoint 802.1X will fail authentication when the Root CA is not in the certificate store.

802.1X setups with a self-signed certificate in the EAP TLS server is not affected.

Firmware 21.07.0 and later does not store the Root CA certificate during a SCEP request.

Workaround:

Add the Root CA certificate in the PCoIP endpoint certificate store. This can be done via the Web UI or the Management Console.

'Direct-to-Host + SLP Host discovery' connections intermittently reset device after changing network segments

107437

If the Zero Client and Remote Workstation Card are configured to connect via 'Direct-to-Host + SLP Host Discovery', and then placed on a different subnet/network, the first connection may result in a reset of the Zero Client or Remote Workstation Card resetting.

Subsequent connections on the new network/subnet will not have this issue.

Workaround:

Use the 'Direct-to-Host' option when connecting from Zero Client to Remote Workstation Card.

View Horizon brokered connection to Remote Workstation Card fails in Horizon 7.7.0 and newer

92340

Starting with Horizon 7.7.0, PCoIP session can no longer be established to a View brokered Remote Workstation Card via PCoIP security gateway. Horizon 7.6.0 is fine.

Workaround:

Re-enable the legacy mode wherein the embedded self-signed certificate is used. # Navigate to the HKEYLOCALMACHINE\SOFTWARE\Teradici\SecurityGateway registry key. # Add a new String (REG_SZ) value, SSLCertPresentLegacyCertificate, to this registry key. # Set the SSLCertPresentLegacyCertificate value to 1. # Restart the VMware Horizon View PCoIP Security Gateway service

Local cursor corruption is observed when DPI other that 100% is used, for Zero Client to Remote Workstation Card connections.

90046

Cursor corruption observed if Windows DPI is greater than 100% on Remote Workstation Card connections

Workaround:

Set Windows DPI scaling to 100%. Logout of windows, log back in, then change the DPI scaling to desired value.

Note: the mouse will not scale, but the corruption will not occur.

Frequent webpage reloading shows different content in Chrome

76283

When using Chrome, performing frequently or fast webpage reloading can result in portions of an AWI page that are not normally visible to become visible. This has not been observed on Firefox or Edge.

Internet Explorer 11 does not trust the Administrative Web Interface certificate

71084

Internet Explorer 11 does not trust the Administrative Web Interface certificate if the AWI is accessed via IP address (it will trust the certificate when using the FQDN).

Profile application to a Remote Workstation Card fails when Enable Audio has not been enabled

70793

Applying a Profile to a Remote Workstation Card from PCoIP Management Console will be unsuccessful if the Enable Audio setting on the Remote Workstation Card has never been enabled (default is disabled) or the Remote Workstation Card has not had the Enable Audio setting enabled since the last Reset Parameters setting has been applied. 

In either case, after attempting to apply the profile, the PCoIP Management Console may display incorrect statuses of the endpoint. For example, if the profile attempted to peer the Remote Workstation Card to a PCoIP Zero Client, the status will display as peered when the Remote Workstation Card may be in a state ready to accept any connection.

Workaround:

To make sure your profile is applied to the Remote Workstation Card correctly, ensure the Enable Audio setting has been enabled in the profile you are applying or ensure the setting has been enabled once prior to applying a new profile.