Release Notes

Caps Lock press events on a Japanese Industrial Standard (JIS) Layout keyboard connected to a client machine are not synchronized on the agent machine if the Caps Lock key is pressed outside the PCoIP session (for example, when the PCoIP client window is minimized). This happens because on JIS Layout keyboards, the Caps Lock key, or the Eisu (英数) key is used to toggle between English and Japanese input.

When the PCoIP Ultra GPU Offload mode is enabled, the BGRA color space might incorrectly display as BGRA 8|8|8|8 on the Anyware Health window.

Exiting full screen mode while an audio source is running may cause the session to quit unexpectedly. This issue affects clients running on recent MacBook Pro hardware.

In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

Pressing Enter on the Username field does not advance the text entry cursor to the Password field.

Starting with macOS Big Sur, mass storage devices are no longer permitted to be remotely connected to an external system via USB.

Re-sizing the PCoIP Client window while participating in a PCoIP Ultra Collaboration session may cause the PCoIP client to crash.

Several issues have been identified with the support bundler for the macOS client.

From release 22.07, multi-monitor scenario relies on the "Displays have separate Spaces" in Mission Control preferences on macOS client. "Displays have separate Spaces" must be selected for Anyware PCoIP session to work properly in full screen.

!MissionControlPreferences.png|thumbnail!  

If it's unchecked then other displays may go to black in full screen mode.

Keyboard and Mouse can freeze when connected to a Remote Workstation Card while the Soft Client is in windowed mode.

The PCoIP Client for macOS can generate an additional black desktop when going to full-screen all monitors on certain hardware configurations. This can appear as a black desktop in Mission Control, and  one of your monitors may appear black.

A session accessed with High Performance Client in PCoIP Ultra GPU Offload mode may stop responding after an extended period of inactivity, such as being left running overnight.

If a PCoIP client instance is already running, attempting to launch a new PCoIP sesion with a browser URI will not work.

On the Software Client for macOS, when in full-screen all monitors mode, the in-session menu may only be available from the primary monitor.

Local Spotlight Search may not function on the local machine while the PCoIP Client has an active session.

Resizing PCoIP client window while a video is played on agent may cause client to be non-responsive.

Topology changes such as moving windows across monitors may cause client to be non-responsive.

If you attempt to re-start your client Mac while your PCoIP client is in session, the session will terminate, but the Mac restart will be disrupted.  When this occurs, you will have to close the PCoIP Client application and initiate the OS restart a second time.

On the macOS Client, frequent switching between the Full Screen All Monitors mode, the Full Screen One Monitor mode, and the Windowed mode might result in one or more screens becoming unresponsive.

Changing the audio sample rate when using a media application while connected to a PCoIP session will cause distorted audio quality. To correct this audio quality issue, you will need to disconnect and re-establish the PCoIP connection.

While in High Performance Mode, quitting the application from the macOS dock will result in an error and subsequent connection attempts will fail.  If this occurs close the PCoIP Client application and re-open it to start a new connection.

Caps Lock does not currently work in the PCoIP Client for macOS while in High Performance Mode

Frequent switching between window and full screen modes can result in increased memory usage.

The macOS client will not detect a change in the audio output device while in session.

The Mac client cannot be exit while connected to a PCoIP Agent. Selecting the Quit Teradici  PCoIP Client system menu will disconnect the client and return to the pre-session window, but not quit the application. The client application will instead return to the saved desktop selection screen.

If you launch the PCoIP Software Client in OS X 10.11 and you have not clicked anywhere within the display before using the minimize hot key (Ctrl+Alt+M), the display that has not been used will not be minimized. This does not occur in macOS 10.12 (Sierra) or 10.13 (High Sierra).

USB Devices dialog (from Connection > USB Devices menu) may freeze for a few seconds after clicking the connect or disconnect button associated with a USB Flash drive. When this happens after clicking connect, the device fails to connect. When this happens after clicking disconnect, the device is successfully disconnected.

If a DVD drive is connected to a client via a USB hub and the device is bridged quickly after connecting to a host, or if the device is unplugged from the hub and re-plugged, its status will be Unavailable and users will not be able to bridge the device.

When the client locale is set to French in macOS, the View > Show Fullscreen/Leave Fullscreen dropdown menus may not be accessible.

The Datalogic Quickscan QS6500 barcode scanner does not work when the device is bridged.

These tablets work as a pointing device when a session is not active, and when the tablet is not bridged while a session is active. When the tablet is bridged, the device manager application running on the remote host displays a warning icon next to the tablet and the tablet does not work.

Intuos PTH-660 and PTH-860 tablets are not impacted by this issue.

Keyboards do not work when bridged. This affects both Windows and macOS PCoIP Software Client.

When stretching the client window across multiple monitors, client window size is not remembered for session reconnects.

Using the zoom button on PCoIP Software Client for Mac will result in a desynchronization of mouse pointers when connected to hard hosts. Teradici recommends not using the zoom button on macOS while in a PCoIP Software Client session connecting to hard hosts.

Connecting a PCoIP Software Client session with dual high-resolution displays in full-screen mode (2560x1600 for example) to a hard host that does not support high-resolution displays may result in unexpected behavior. For example, one or both displays may be scaled to single link DVI resolutions without the client also scaling, resulting in unsynchronized mouse movement.

When in session with a PCoIP Remote Workstation Card, PCoIP Software Client supports audio out from the host, but not audio into the host.