Release Notes
Software Client for Windows 20.01.3
Release Overview
These release notes provide a summary of key additions, compatibility notes, resolved issues, and known issues for the PCoIP Software Client 20.01.3 for Windows.
What's New in This Release
Security and Stability Enhancements
Enhancements around security and stability of the PCoIP Software Client 20.01.3 for Windows.
Release Downloads
Related Documents and Software
- Teradici PCoIP® Software Client 20.01 for Windows Administrators' Guide
- Teradici PCoIP Remote Workstation Card Firmware 5.0.1 Release Notes
- Open-source and third-party components
Release History
| Version/Build | Date | Description |
|---|---|---|
| 3.5 | April 2018 | GA release |
| 3.6.1 | July 2018 | GA release |
| 3.7.0 | October 2018 | GA release |
| 3.8.0 | February 2019 | GA release |
| 19.05 | May 2019 | GA release |
| 19.08 | August 2019 | GA release |
| 19.11 | November 2019 | GA release |
| 20.01 | February 2020 | GA release |
| 20.01.2 | May 2020 | Maintenance Release |
| Supported Clients | |
|---|---|
| PCoIP Software Client for Windows | PCoIP Software Client for Windows is compatible with the following Windows operating systems:Note: PCoIP Software Client for Windows does not operate with Windows Embedded Standard 7 or Windows Embedded Standard 8 systems.
|
| Supported Hosts |
|---|
| Teradici Cloud Access Software agents |
| PCoIP Remote Workstation Card |
Authentication dialog does not scroll larger text blocks
When an authentication dialog presents a large text message from the broker, some of the text may be truncated.
Client Installation of USB components (USB hub filter driver) may fail
If the USB hub filter driver is in use when the PCoIP client is uninstalled, the subsequent install of the client will fail to install a new USB hub filter driver. The error message will state a different version of the driver is installed, however the driver is actually only partially uninstalled.
These manual steps can be used to completely remove the USB hub filter driver. # Uninstall PCoIP client # Reboot machine # Open registry key editor # Search for "fusbhub" under HKLM # Try to remove registry key containing "fusbhub". If the registry key cannot be removed, note down inf file name associated with the registry entry. The inf file name usually starts with oem, e.g. oem9.inf. Start commandline prompt, run "pnputil -f -d oem9.inf" # Keep repeating step 5 until "fusbhub" gets completely removed from registry key # Reboot machine # Install PCoIP client.
Difficulty in exceeding 150Mbps throughput on Windows
On an otherwise clean, high-bandwidth capable network, a Windows client may experience sufficient PCoIP packet loss to limit throughput to approximately 150Mbps.
Windows Update and/or NIC driver updates can reconfigure settings such that UDP throughput is affected. Always ensure the latest drivers from the manufacturer are being used, as well as ensure that Flow Control and Interrupt Moderation are enabled for the NIC used to establish any PCoIP sessions. (These can be found the NIC's Advanced Properties tab within Windows' Device Manager.)
Bridged USB devices disconnected when switching to Windowed Mode
When the client has more than one monitor, switching from Full-screen to Windowed mode will disconnect all bridged USB devices.
Incompatibility between PCoIP Software Client for Windows and virtual KVM application Synergy
There is a known incompatibility between PCoIP Software Client for Windows and the virtual KVM application Synergy (http://symless.com/synergy). The Synergy application can interfere with the keyboard handling of the PCoIP client and cause sometimes a single or no keypresses to be transmitted to the PCoIP agent. This issue was observed with Synergy 2016 and may be present with other Synergy releases.
Disable Synergy when using the PCoIP client.
Wacom Intuos Pro and Intuos 5 tablets cannot be bridged
These tablets work as a pointing device when a session is not active, and when the tablet is not bridged while a session is active. When the tablet is bridged, the device manager application running on the remote host displays a warning icon next to the tablet and the tablet does not work.
Intuos PTH-660 and PTH-860 tablets are not impacted by this issue.
Avoid bridging Intuos Pro and Intuos 5 tablets.
Cancelling large USB file transfer fails
Cancelling a large file from being copied to, or from, a USB flash drive while bridged in PCoIP Software Client fails to function. The file will continue to copy until finished.
Allow operations on USB devices to complete prior to disconnecting the session.
SanDisk Cruzer USB devices do not work if the PCoIP session is disconnected while a file transfer is in progress
SanDisk Cruzer USB devices do not successfully re-bridge after the PCoIP session was disconnected during an active file transfer.
Avoid disconnecting the device or the session while file transfers are in progress. If a disconnection does occur while transfers are in progress, physically unplug and reconnect the device to the client. If the device fails to mount as a mass storage device after the previous step:
- Find the SanDisk Cruzer in Device Manager.
- Right-click on the device and select Uninstall.
- After uninstall completes, physically unplug and reconnect the device to the client.
USB keyboards do not work in bridged mode
Keyboards do not work when bridged. This affects both Windows and macOS PCoIP Software Client.
Do not bridge the keyboard. Keyboards function correctly when locally terminated.
Client window size is not remembered when crossing multiple monitors
When stretching the client window across multiple monitors, client window size is not remembered for session reconnects.
Mouse out of sync due to scaling in dual high-resolution displays
Connecting a PCoIP Software Client session with dual high-resolution displays in full-screen mode (2560x1600 for example) to a hard host that does not support high-resolution displays may result in unexpected behavior. For example, one or both displays may be scaled to single link DVI resolutions without the client also scaling, resulting in unsynchronized mouse movement.
Set client desktop to single link DVI resolutions. Alternatively, upgrade host GPU to support dual-link resolutions (Tera2 hosts only)
Audio input in PCoIP Software Client with PCoIP Remote Workstation Card does not work
When in session with a PCoIP Remote Workstation Card, PCoIP Software Client supports audio out from the host, but not audio into the host.