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License check results in Broken Host message

Problem When viewing licenses on a license server via pcoip-view-license, a HP Anyware PCoIP Agent with an instance locked license or a PCoIP Management Console you get the message Trust Flags: **BROKEN** HOST. Cause When the license component of …

Is it possible to disable the serial port on my Samsung PCoIP Zero Client monitor?

Scenario: Some PCoIP zero clients (i.e. Samsung PCoIP Zero Client monitors) come equipped with a serial port. The units are designed with a built in USB hub feeding both another USB connector and a serial connector. In a PCoIP session, the VM picks up the …

How do I set up Location Based Printing with VMware Horizon View on a PCoIP Zero Client?

Note: For current information regarding location based printing, please see the VMware documentation. (e.g. http://pubs.vmware.com/view-52/topic/com.vmware.view.administration.doc/GUID-1EB46B6D-EBF7-499E-9AE1-D8253C9FB241.html .) VMware Horizon View 7 …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: October 13, 2023

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What are the jumpers on the Tera1 PCoIP Remote Workstation Card used for?

Figure 1: Tera1 PCoIP Remote Workstation Card Headers Refer to the diagram in Figure 1 and review the information further below for an explanation of the following headers: Disable wake-on-LAN Factory Default Wake Configuration For Tera2 explanations, …

What does the error message "Session Closed Remotely" mean?

There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …

PCoIP Troubleshooting Steps: IEEE 802.1x Network Authentication

This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …

Why are some Tera2 PCoIP Zero Clients showing the Online status as "False" in PCoIP Management Console 2.x and 3.x?

This indicates that the Tera 2 PCoIP Zero Client is not being managed by the PCoIP Management Console and can be one of several reasons: Not powered on Firmware has been downgraded to 4.x so no longer manageable by PCoIP Management Console 2.x and 3.x NTP …

HP Anyware Licensing Models

After completing this unit, you’ll be able to: Understand the available licensing options Understand the pros and cons of the Cloud Licensing Model vs. the Local License Server Model Select the licensing model required for your business 5 mins …

Why can I not establish a PCoIP connection with my HID smartcard?

Scenario 1 PIV smart cards do not work with PCoIP Zero Clients in pre-session. (Before a PCoIP session is established) How to Identify User cannot establish a PCoIP session using their smart card. Search the PCoIP Zero Client default logs show the …

CVE-2017-5754, CVE-2017-5753 and CVE-2017-5715 Information regarding speculative execution Meltdown and Spectre vulnerabilities.

Vulnerability Detail On January 3, 2018 it was formally announced that researchers had found three vulnerabilities that take advantage of the implementation of speculative execution of instructions on many modern microprocessor architectures to perform …

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