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Unable to connect: Flame application not launching using PCoIP

In some cases, Flame may show various issues when accessing the application through a PCoIP session. Possible Issues: Flame 2023 fails to launch. After the Flame 2023 launch attempt, mouse & keyboard input stops responding over PCoIP session. PCoIP …

Core API - PCoIP Client SDK for macOS

Core API Change Log This section outlines API call updates and changes for the Core API from the different versions of the PCoIP Client SDK for macOS. 20.10 PcoipClientInitData PcoipClientInitData structure has been changed for licensing related data. The …

Knowledge Base Article Tutorial API/SDK HP Anyware

Last modified: September 3, 2023

465

How do I disable build-to-lossless on a Remote Workstation Card?

Answer: You can disable the build-to-lossless feature using the Administrative Web Interface (AWI) or the PCoIP Management Console. To do this using the AWI, follow the steps below. For more information, or to disable this feature using the PCoIP …

Core API - PCoIP Client SDK for Linux

Core API Change Log This section outlines API call updates and changes for the Core API from the different versions of the PCoIP Client SDK for Linux. 20.10 PcoipClientInitData PcoipClientInitData structure has been changed for licensing related data. …

Knowledge Base Article Tutorial API/SDK HP Anyware

Last modified: September 3, 2023

462

Why my HP Anyware active directory service account user is failing to login to HP Anyware management interface?

Cause: Currently HP Anyware Manager does not allow domain administrators to be part of any group other than Domain Admins. Solution: It is a known issue in HP Anyware Manger and bug has already been created for this issue. We are working to let customers …

BSOD when HP Anyware is installed on Windows 10 64-bit Professional and Enterprise version 1809

Problem Microsoft Windows 10 October 2018 Update (version 1809) is not compatible with HP Anyware Windows will get BSOD when PCoIP Standard Agent is installed and running on Windows 10 with October 2018 Update version1809. For PCoIP Graphics Agent for …

Knowledge Base Article Advisory HP Anyware

Last modified: September 19, 2023

463

How do I determine if a PIV card supports T0 or T1 protocol?

This article discusses two simple methods to identify the protocol your Personal Identity Verification card uses. These are shown below. 1. Look up the card's datasheet and it should say which protocols it supports. This requires knowing the card's exact …

Can't manage zero client after moving it to a different network

Scenario: You had the zero client managed by the management console and then moved the zero client to a different network. You can still connect to your desktop VM. You just cannot manage the zero client. Answer: Since network connectivity is confirmed …

Do PCoIP Remote Workstation Cards support 3D stereo technology?

PCoIP Remote Workstation Cards (host cards) support passive 3D mode of operation under the following conditions: Passive 3D glasses are available. \u2013 See http://en.wikipedia.org/wiki/Stereoscopy#3D_viewers Use a refresh rate of 60 Hz or lower on a …

Should I configure "Maximum Initial Image Quality" to 100 if I want lossless still image?

No. Regardless of PCoIP image-quality settings, still images are always lossless. The time it takes to display them depends on your image-quality settings and available network bandwidth. For most situations, it is recommended to use 40 for Minimum Image …

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