What do the 4 different types of flash descriptions found in the PCoIP Zero Client logs mean?
These descriptors are found at the start of the event logs on the left hand side of the logs. NOT FOUND : There is no value set in flash for the parameter in question.  As a result, firmware reverts to the default value stored in the firmware image …
Knowledge Base Article Advisory Zero Clients
Last modified: September 12, 2023
260
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Does PCoIP support DDC/CI to remotely controlled display settings?
To remotely control display settings using DDC/CI, you need: PCoIP Zero Client with firmware 2.3 or newer Monitor that supports DDC/CI that is connected to the PCoIP Zero Client. The DDC/CI protocol is vendor specific. To date, the NEC version of the …
Knowledge Base Article Advisory Display Zero Clients
Last modified: July 3, 2020
262
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Why did the firmware 4.0.x update cause my ATI RG220 to stop working?
Scenario: Updating ATI FirePro\u2122 RG220 and RG220A Remote Workstation Graphics cards with firmware 4.0.0/4.0.1 causes loss of network connectivity to the host card. You are still able to use the RG220(A) as a local graphics card by directly attaching a …
Knowledge Base Article Advisory Remote Workstation Card
Last modified: September 19, 2023
258
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
The PCoIP Hardware Accelerator ESXi driver does not report the card temperature
Problem When running pcoip-ctl -I on an ESXi host with the PCoIP Hardware Accelerator drivers installed, the output does not display the CPU and Ambient Board Temperature.   Cause When using an MXM PCoIP Hardware Accelerator in an HP blade, the …
Knowledge Base Article Troubleshooting Remote Workstation Card
Last modified: September 19, 2023
258
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Registering HP Anyware Agents with Cloud License Server
Learning Objectives                                                                                                                                                                     Time Estimate                                                           …
Knowledge Base Article Tutorial Licensing HP Anyware
Last modified: September 3, 2023
254
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
What happens when a PCoIP Packet is lost in transit?
When a PCoIP packet is lost or considered lost, the PCoIP protocol makes an intelligent decision on if the packet should be re-transmitted. PCoIP packets containing audio and sometimes imaging may never be re-transmitted as the next sample of audio or new …
Knowledge Base Article Advisory Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: September 3, 2023
250
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
What congestion avoidance should be used in network switches and routers?
Weighted Random Early Discard (WRED) should be configured as the congestion avoidance, or congestion management method. WRED gradually drops packets while considering IP precedence, as network devices become congested. This allows PCoIP protocol …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
254
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Attaching new headsets cause Zero Client to reboot.
Some newer USB headsets when connected to a Zero Client cause the Zero Client to restart. This is due to new headset capabilities and their use of higher levels of USB bandwidth. You can workaround this issue by connecting the USB headset to a Zero Client …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: September 19, 2023
249
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Core API vs Session Client API
  The following page details and compares the Core API and Session Client API in the following area's: Feature Set Supported Host Platforms Direct Connection Licensing   Core API vs Session Client API Feature Set The following table details the feature …
Knowledge Base Article Tutorial Session API/SDK HP Anyware
Last modified: April 8, 2024
249
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
When accessing the support site, cannot download documents or binaries, and never move past the spinning cursor
Symptoms When downloading documents or binaries associated with PCoIP, the support site shows a spinning circle and eventually times out without showing any content.   Causes The page content contained embedded elements that were blocked by some sites. …
Knowledge Base Article Advisory Accounts
Last modified: September 3, 2023
245
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5