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Is it possible to direct connect to a virtual desktop without going through a broker?

When using HP Anyware, you can connect directly to the Virtual Machine without using a broker. Simply type in the IP address or Fully Qualified Domain Name of the machine into the client. When using VMware Horizon View, any View Client (PCoIP zero client …

Knowledge Base Article Tutorial HP Anyware

Last modified: September 14, 2023

4864

Is there a recommended size or a sizing guide for the Management Console 2.1.x?

IMPORTANT NOTE: This disk sizing guideline was published for MC 2.0 and MC 2.1. In MC 2.2 we increased the default disk size and resolved the issue that was causing the disk to get full. The latest configurations are available in HP Anyware PCoIP …

Is there any information left on my PCoIP Zero Client after a reset is performed?

When a PCoIP Zero Client is factory reset, the following information will still reside in flash: If a PCoIP Zero Client is connected to a network during the reset process, the logs will catch the normal network information on start up as part of its …

Knowledge Base Article Tutorial Security Zero Clients

Last modified: November 18, 2022

259

No warning message when VMware View Connection Server Certificate Check Mode is set to Warn if Connection may be insecure (Default)

This is expected behavior. Configured non-interactive session modes do not display VCS Warning messages in Warn if the connection may be insecure (Default) security mode. Interactive session modes will display VCS Error messages in Warn if the connection …

I can't see or access PC/workstation BIOS when using a PCoIP Remote Workstation Card?

Problem When remotely access my a workstation using the PCoIP Remote Workstation Card, the BIOS is not visible remotely and when it is, can't be controlled. Cause In order to access the BIOS when using a PCoIP Remote Workstation Card, the USB function …

PCoIP Management Console 2.x and 3.x is not loading pages properly when accessing the web interface via the FQDN

Problem Using fully qualified domain name (FQDN) in your browser to access the PCoIP Management Consoles web interface displays only a portion of the page. Using the IP address, the web interface page is displayed properly and user is prompt for user name …

PCoIP Management console 2.x or 3.x license activation fails with error "Operations error: 0 That activation request yields no right to a license".

Problem When you try to activate the PCoIP Management Console license with this command "/opt/teradici/licensing/mc_activate_lic.sh -k ", You get the error "Operations error: 0 That activation request yields no right to a license". …

PCoIP Management Console Enterprise Edition 2.x getting error message - Waiting for the server to start

This message is displayed anytime the daemon and console stop communicating with each other. There are a number of reasons why, please review the three scenarios below. Scenario 1 - DNS A record is missing One issue has been tracked to lack of a DNS "A" …

Knowledge Base Article Tutorial Management Console

Last modified: September 19, 2023

1157

PCoIP Zero Client Display Topology Alignment settings

The Alignment setting in the OSD Display Topology tab is designed to work with 2 or more monitors with different resolutions. It is also designed to work if one of the two monitors with identical resolutions is rotated to portrait mode. The Alignment …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 8, 2022

606

Problem with Smartcard Authentication when ActiveIdentity middleware is used.

Currently there is a reported issue where smartcard authentication does not work with the latest ActivIdentity middleware version 7.0.2.318, while used with Tera1 and Tera2 PCoIP Zero Clients. Users are advised to roll back to an earlier version of …

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