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How do I enable relative mouse option in PCoIP Zero Clients?

The relative mouse option was introduced in Tera2 PCoIP Zero Client firmware 4.1 as an unsupported option for use in very specific user requirements (3D gaming and CAD) and demonstration environments. This option is hidden and disabled by default in …

How to change the default agent certificate in HP Anyware for Windows

Before following this tutorial, you need to ensure the following prerequisites are completed: Microsoft Enterprise Certification Authority Server is available Certificate template to use with the PCoIP Agent has been created. How to create a Certificate …

Knowledge Base Article Tutorial Security HP Anyware

Last modified: September 12, 2023

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Do PCoIP Zero Clients support USB devices with a visible cursor, such as slate and scribe tablets when bridged to VMware Horizon View?

PCoIP Zero Clients support usb devices ( slate/scribe/pen tablets etc. ) but further configuration may be required. Scenario After connecting your device you can use the tablet for basic cursor movement and mouse click operations just like a regular …

How does a PCoIP Zero Client wake up the host PC?

PCoIP Zero Clients can wake up a remote PC/workstation that has a PCoIP Remote Workstation Card installed. The following diagram shows the order of how a zero client wakes up a host PC. The PCoIP Zero Client sends a Magic Packet to the PCoIP Remote …

Why does HP Anyware specify a Nvidia and AMD driver for use with the PCoIP Graphics Agent?

HP Anyware performs extensive testing of the PCoIP Graphics Agent for Windows and the PCoIP Graphics Agent for Linux before release. As part of the tests, HP Anyware uses the latest Nvidia and AMD drivers available at the time. Upon release of the PCoIP …

Knowledge Base Article Advisory Display HP Anyware

Last modified: September 27, 2023

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HP Anyware PCoIP Remote Workstation Cards for Remote Workstation High-level Overview

PCoIP High-Performance Remote Workstations Provides a high-level overview and benefits of remote workstations using PCoIP host cards. Duration: 2 min, 27 seconds Pre-requisites: None … HP Anyware PCoIP Remote Workstation Cards for Remote Workstation …

Poor audio lip sync with HP Anyware

Problem When watching video or performing any activity that requires audio sync, the audio is out of sync. This results in loss of lip sync where the spoken audio does not match the mouth movements in the video. This occurs on the Teradici Software Client …

The local cursor and remote cursor do not align at login when using the PCoIP Software Client in Window mode connected to a Remote Workstation Card

Problem The HP Anyware PCoIP Software Client is installed on a Windows OS client and is connecting to a CentOS 5.3 host. The screen on the software client shows the login screen for the host OS in windowed mode (not full screen). When the local cursor …

Determining why the PCoIP Zero Client was reset to factory default

Problem The PCoIP Zero Client unexpectedly reset to factory default. Cause The PCoIP Zero Client would only reset to factory defaults if one of the reset options was used. The PCoIP Zero Client can be reset by the PCoIP Management Console, through the …

Why does CTRL+Alt+Delete not work on my PCoIP Standard Agent or PCoIP Graphics Agent?

Problem A user has to enter their sign-on credentials twice in a single sign-on environment. CTRL+Alt+Delete does not work on Windows 2008 R2, Windows 7, Windows Server 2016 or Windows 10 Cause If the Software Secure Attention Sequence (SAS) setting is …

Knowledge Base Article Troubleshooting HP Anyware

Last modified: September 15, 2023

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