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Knowledge Base Article Troubleshooting FAQ
Last modified: March 13, 2024
292
Management Console profile is not applied to the Remote Workstation Card
Applying a Profile to a Remote Workstation Card from PCoIP Management Console will be unsuccessful if the Enable Audio setting on the Remote Workstation Card has never been enabled (default is disabled) or the Remote Workstation Card has not had the …
Knowledge Base Article Troubleshooting Management Management Console Remote Workstation Card
Last modified: November 8, 2020
292
Is it ok to set the time on the PCoIP Management Console 2.x and 3.x virtual machine (Linux OS) to my current time?
No. The time on the PCoIP Management Console 2.x and 3.x virtual machine (Linux OS) should not be modified. The time needs to remain at UTC. The PCoIP Management Console expects the operating system time to be in UTC and will apply a time zone change at …
Knowledge Base Article Tutorial Management Console
Last modified: September 19, 2023
292
Can I share the network connection of the PCoIP Remote Workstation Card with that of the host PC/workstation?
No, the network interface on the PCoIP Remote Workstation Card is independent to that of the host. It is not possible to communicate to the host operating system via the PCoIP Remote Workstation Card network interface. Therefore, you must connect both the …
Knowledge Base Article Advisory Setup Remote Workstation Card
Last modified: July 3, 2020
287
Could the use of two DVI channels be a sources for delay which might cause jitter in a PCoIP Remote Workstation Card configuration?
Using the two DVI channels on a PCoIP Zero Client to PCoIP Remote Workstation Card with the Dual-link DVI connector converter to achieve a 2560x1600 resolution is NOT a source for delay which might cause jitter. The use of two DVI channels could be one of …
Knowledge Base Article Advisory Performance Display Remote Workstation Card Zero Clients
Last modified: July 3, 2020
288
Why my HP anyware Connector (CACv2) does not connect after the recent Ubuntu 18.04 OS Nov-13-2019 Update?
The latest patch release of Ubuntu 18.04 (Nov-13 patch) will break CAM CACv2 connectivity. Affected Ubuntu 18.04 OS patch version: Nov-13-2019 release:  ubuntu-1804-bionic-v20191113 ubuntu-os-cloud ubuntu-1804-lts Recommendation: If you experience this …
Knowledge Base Article Tutorial Management HP Anyware
Last modified: September 19, 2023
285
Can I use Cisco Express Forwarding per-packet load sharing with PCoIP Protocol?
No, Cisco Express Forwarding (CEF) per-packet load sharing causes out-of-order packets which is not compatible with real-time protocols such as PCoIP Protocol.  Cisco has similar recommendations against CEF per-packet load sharing when using Voice-over-IP …
Knowledge Base Article Advisory Performance Third Party Enhancements HP Anyware
Last modified: September 3, 2023
288