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FAQ - Display and Topology

This article provides guidance on how setting up optimize and troubleshoot your PCoIP display issues. FAQ – Questions General What display resolutions can be supported? What display topologies are available? Which monitors will be used for the remote …

License Activation with the PCoIP Management Console 2.x and 3.x fails with "ERROR: flxActAppActivationSend - (50041,41143,34)"

Problem License activation is failing with: [root@localhost admin]# /opt/teradici/licensing/mc_activate_lic.sh -k 1234-5678-90AB-CDEF Activation Failed. Please verify your activation key. Running with debug output enabled (-d TRUE) may be helpful. …

Default HP Anyware Connector docker network conflicts with VPN network

Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …

GPG key expired error when upgrading resources on downloads.teradici.com

Problem : Users who are upgrading Linux resources that are distributed from docs.teradici.com may encounter an error stating that the GPG key has expired, leading to a failure. This occurs when the remote repo GPG key expires and is refreshed, leading to …

Knowledge Base Article Advisory

Last modified: January 5, 2025

229

HP Anyware-Okta MFA Integration in GCP

Overview This document describes the steps to integrate Okta MFA with an existing HP Anyware deployment on Google Cloud Platform (GCP). The process involves installing an Okta Active Directory (AD) agent and an Okta RADIUS agent in a Windows virtual …

The impact of graphics card temporal dithering

Temporal dithering is an intentionally applied blurring method used by some graphics cards to increase the amount of color and shading that can be done on a system. It's a trade-off between a little distortion and much smoother looking pictures. During …

FAQ - Licensing for PCoIP Management Console

This FAQ provides common questions and answers on how to add or manage licenses on the PCoIP Management Console (MC) . It includes concepts, guidelines and troubleshooting guidance. FAQ – General What does a MC license look like? What does the MC …

Knowledge Base Article FAQ Licensing Management Console

Last modified: September 3, 2023

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License check results in Broken Host message

Problem When viewing licenses on a license server via pcoip-view-license, a HP Anyware PCoIP Agent with an instance locked license or a PCoIP Management Console you get the message Trust Flags: **BROKEN** HOST. Cause When the license component of …

What registry keys are required to make the Imprivata tap-in / tap-out functionality work with PCoIP Zero Clients?

Answer: If the Imprivata OneSign agent has been installed and a user cannot tap-in / tap-out, they should confirm if the registry key has been changed to enable this functionality. To do this the RedirectionSupported registry key data value must be set …

Why does my pre-session smart card authentication fail with my PCoIP Zero Client but not my VMware Horizon client?

Problem You cannot establish a PCoIP session using your smart card in pre-session with a PCoIP Zero Client, but you are successful when using a VMware Horizon client. Note: Make sure that your smartcard and smartcard reader meet the requirements listed …

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