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What do the power LED and PCoIP LED on the PCoIP Zero Client indicate?

The power button LED indicates the PCoIP Zero Client's power status or, when flashing green, the host PC/workstation's low-power state. The PCoIP LED is a separate indicator on the PCoIP Zero Client (usually directly above the power button LED). It lights …

What does the "Network Link Down" message in the Event Log mean?

Problem A PCoIP Zero Client or PCoIP Remote Workstation Card is having intermittent or persistent problems maintaining a connection to the network. The logs repeatedly contain the message: 0d,00:00:05.42> LVL:2 RC: 0 MGMT_NET :Network link DOWN Cause …

When installing the HP Anyware PCoIP Agent I get a Powershell execution policy error

Problem When installing HP Anyware PCoIP Agent for Windows you receive the error "The Powershell (x86) execution policy is currently set to Restricted. PCoIP Standard Agent requires the ability to run Powershell scripts; adjust the Powershell (x86) …

Why am I seeing high bandwidth from the PCoIP Zero Client for audio even though I am not recording anything?

Problem As soon as an audio application starts and samples data from the audio input, PCoIP traffic from the client to host increases significantly and is steady. Cause Once an application requests audio from the line in or microphone inputs, the PCoIP …

Troubleshooting out of order packets impacting the PCoIP protocol?

Problem The PCoIP session performance is poor. The logs indicate high packet loss and the error messages related to out of order packets. Note:The default PCoIP server logs will indicate when out of order mode is activated and deactivated. To see …

Why does my Tera2 PCoIP Zero Client perform poorly on a WAN, compared to a software client on the same network?

If you are experiencing refresh issues of image data when scrolling through text and/or images using a PCoIP Zero Client on a WAN network, ensure that you enable the Low Bandwidth Text Codec (LBTC) setting. Note: The LBTC setting is available on TERA2321 …

Why does the PCoIP Zero Client not trusting my connection to a system with a new certificate?

Problem The PCoIP Zero Client produces a certificate error when connecting to a HP Anyware PCoIP Agent, PCoIP Connection Manager, PCoIP Security Gateway after the certificate has been renewed and signed by the same Root CA or Intermediate CA as the old …

Why doesn't the PCoIP Remote Workstation Card power up when it is installed to a particular PCIe slot?

This may be due to the restrictions of your host PC's motherboard that requires you to install graphics cards or other PCIe cards into certain PCIe slots. If a PCIe card is installed into an inappropriate PCIe slot, the host PC may stop loading any …

Why is PCoIP Management Console 2.4.0 out of disk space?

Answer : We have experienced an issue where PCoIP Management Console 2.4.0 is out of disk space and have tracked it to the hosts file being set incorrectly. When the host file is incorrectly set, it prevents the auto vacuum process is not running. This …

HP Anyware PCoIP Remote Workstation Cards for Remote Workstation High-level Overview

PCoIP High-Performance Remote Workstations Provides a high-level overview and benefits of remote workstations using PCoIP host cards. Duration: 2 min, 27 seconds Pre-requisites: None … HP Anyware PCoIP Remote Workstation Cards for Remote Workstation …

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