Do PCoIP Zero Clients support single and multi-touch monitors?
Answer: PCoIP Zero Clients support selected ELO touch monitors in pre-session (using the Teradici OSD) since Firmware 3.4.0,and should support other touchscreen monitors (single and multi-touch) while in a PCoIP session. To make a connection using a …
Knowledge Base Article Advisory Display Zero Clients
Last modified: September 21, 2023
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What are PCoIP session variables for HP Anyware in Windows OS?
Answer:   PCoIP Software Session Variables in Windows let you tune and configure a PCoIP session. Run gpedit.msc from a Windows Start -> Search menu. This will bring up the Local Computer Policy window. Navigate to " Computer Configuration -> …
Knowledge Base Article Advisory Session HP Anyware
Last modified: September 12, 2023
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Why PCoIP Zero Clients cannot operate at USB 2.0 speeds of 480Mbits/s?
The most common cause of slow USB data transfers is related to the network environment.USB data transfers are sensitive to the available network bandwidth, latency, and packet loss.  Following are the few reasons that can cause the reduction in …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 5, 2023
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Can a PCoIP Remote Workstation Card be brokered by VMware Horizon View?
A PCoIP Remote Workstation Card (host card) can be brokered by VMware View 4.5 and newer. This way, the host can be accessed by either a PCoIP Zero Client or the VMware View software client. Refer to  PCoIP Remote Workstation Card 4.9.0 Administrators' …
Knowledge Base Article Advisory Setup Third Party Enhancements Remote Workstation Card
Last modified: September 12, 2023
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How much latency does PCoIP technology add to the remote system?
The latency added by PCoIP technology to a remote system is related to the time to encode (compression) and decode (decompression) for the PCoIP protocol, which depends on the implementation. Total end-to-end latency is determined by OS latency and …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: July 28, 2023
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What are the DNS SRV records supported by PCoIP Zero Client and PCoIP Remote Workstation Card firmware?
There are four different DNS SRV records that are supported in firmware. pcoip-bootstrap  (PCoIP Management Console 2.x and newer, Firmware 5.x and newer) - The firmware uses this DNS SRV record along with other records to complete the bootstrap process …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 7, 2023
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Why is the BIOS not accessible from my PCoIP Workstation solution?
The BIOS must be able to enumerate the PCIe PCoIP Remote Workstation Card and support OHCI which typically does not occur until post BIOS. USB peripherals (keyboard, mouse etc.) connected to PCIe PCoIP Remote Workstation Cards as in a PCoIP Workstation …
Knowledge Base Article Advisory Display Remote Workstation Card
Last modified: September 14, 2023
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How do I purchase a new license or renew my existing license subscription?
Choose from the following options: To purchase a new license or extend your current license subscription, Contact Sales If you require an urgent license to be delivered to you immediately, please purchase online through Teradici E-Store To renew your …
Knowledge Base Article Advisory Licensing Accounts
Last modified: September 3, 2023
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How to tune PCoIP for bandwidth constrained Network?
Bandwidth Tuning  To determine if bandwidth tuning is required, setup a PCoIP session and monitor the performance of your system. The values to record are latency, latency variation, packet loss and tx and rx statistics.  For details on how to run these …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card
Last modified: December 9, 2022
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What USB CD/DVD drives should I consider using with PCoIP Zero Clients?
Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
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