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Tuning PCoIP for high performance workloads

This articles provides 4 reference workloads that demonstrate how PCoIP can be optimized Table of Contents: Tuning options for Workloads of various types Office workloads 3D Rendering workloads High Fidelity workloads Video Playback workloads …

How is the bandwidth limit determined?

The PCoIP protocol determines the bandwidth limit by examining network conditions such as received bandwidth, latency, and packet loss. The PCoIP protocol adapts to provide the best user experience for the available bandwidth. When congestion is …

How does PCoIP share bandwidth over the network?

The BW Limit is dynamically calculated and represents the bandwidth the PCoIP session estimates to be available given the network conditions. The calculation takes into account the existing bandwidth usage, packet loss and any high latency spikes. The …

Why can I not see the mouse cursor when using PCoIP HP Anyware installed on Windows 8.1 or Windows 10 bare metal?

Problem When using PCoIP HP Anyware to connect to Windows 10 running on bare metal (operating system installed directly on the computer with no virtualization), the cursor is not visible. Cause When Windows 10 do not detect a locally attached mouse, …

Can I use an Ethernet hub or half-duplex network connection with a PCoIP Zero Client or PCoIP Remote Workstation Card?

No. PCoIP technology requires a full-duplex Ethernet connection from end to end. In modern networks, half-duplex links can still exist when using technologies such as Wi-Fi or point to point Wi-Fi or Microwave links. Older communication equipment in wired …

What does a NACK or NAK log entry indicate?

Negative Acknowledgement PCoIP imaging will acknowledge or use selective acknowledgement in newer PCoIP implementations, to signal to the PCoIP Host that imaging data was successfully received and displayed. In the event that this process is not …

FAQ - Display and Topology

This article provides guidance on how setting up optimize and troubleshoot your PCoIP display issues. FAQ – Questions General What display resolutions can be supported? What display topologies are available? Which monitors will be used for the remote …

License Activation with the PCoIP Management Console 2.x and 3.x fails with "ERROR: flxActAppActivationSend - (50041,41143,34)"

Problem License activation is failing with: [root@localhost admin]# /opt/teradici/licensing/mc_activate_lic.sh -k 1234-5678-90AB-CDEF Activation Failed. Please verify your activation key. Running with debug output enabled (-d TRUE) may be helpful. …

Default HP Anyware Connector docker network conflicts with VPN network

Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …

GPG key expired error when upgrading resources on downloads.teradici.com

Problem : Users who are upgrading Linux resources that are distributed from docs.teradici.com may encounter an error stating that the GPG key has expired, leading to a failure. This occurs when the remote repo GPG key expires and is refreshed, leading to …

Knowledge Base Article Advisory

Last modified: January 5, 2025

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