Display resolution, topology, image artifacts or rendering-performance issues in HP Anyware with a GPU

Symptoms

If you are using HP Anyware's Graphics agents with a GPU, either Nvidia GRID or AMD FirePro, the following issues may be caused by incorrect GPU driver:

• Image tearing
• Image artifacts
• Slow connection times
• Display topology issues
• Low frame rates
• Failure to enable GRID capture

I. Identify the supported Nvidia GRID or AMD FirePro drivers in Windows

Please refers to the following document for the detailed supported Nvidia or AMD GPU drivers in Windows:

• http://www.teradici.com/web-help/pcoip_agent/graphics_agent/windows/current/#Topics/Requirements/system_reqs_by_env.htm?Highlight=AMD 

II. Identify the supported Nvidia GRID drivers in Linux

Please refers to the following document for the detailed supported Nvidia or AMD GPU drivers in Linux:

• http://www.teradici.com/web-help/pcoip_agent/graphics_agent/linux/current/#Topics/Requirements/system_reqs_by_env.htm%3FTocPath%3DSystem%2520Requirements%7C_____1

III. NVIDIA® Virtual GPU (vGPU) Software Documentation

This page is the official vGPU Driver Version Metric published and maintained by Nvidia up to date.

• https://docs.nvidia.com/grid/

Also See:

Why does Teradici specify a Nvidia and AMD driver for use with the PCoIP Graphics Agent?