How do I find the PCoIP log files and set logging level for the Remote Workstation Card?

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November 25, 2020

Last modified: 11/06/2024, 8:02 am

Knowledge Base Article Troubleshooting Setup Remote Workstation Card

The Remote Workstation Card (RWC) has three components all of which have logs.
 

Remote
Workstation
Card  		OS How to create a support bundle How to set the log level 
FirmwareFirmwareCollect LogsSet Log Level
SoftwareWindowsCollect Logs 
LinuxCollect Logs 
Agent SoftwareWindowsCollect LogsSet Log Level
LinuxCollect LogsSet Log Level