Problem

After changing the firmware version in a profile in PCoIP Management Console 3.0.0 the Local Administrative Password setting is no longer enabled and the password field is blank.

Cause

This issue is known to happen when the following conditions are met:

• The profile was part of an import from PCoIP Management Console 2.x or PCoIP Management Console 1.x.
• The profile had a Local Administrative Password enabled and set
• Firmware version in the profile was changed. (Most profiles will have the firmware updated from 5.x to 6.x

Resolution

After the changing the Profile Firmware is performed, go back to profile(s) to enable the Local Administrative Password and re-type your password.