PCoIP Host Driver Software 4.3.1 does not automatically map the PCoIP remote workstation cards in Leostream.

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July 18, 2018

Last modified: 09/14/2023, 1:24 pm

Knowledge Base Article Troubleshooting Third Party Enhancements Remote Workstation Card

Answer:

If you try to automatically map the PCoIP remote workstation card (host card) running PCoIP Host Driver Software 4.3.1 and using the Leostream broker it will fail. If you downgrade the PCoIP Host Driver Software to 4.2.2 it automatically maps.

This issue is due to a registry key value set incorrectly. Leostream have confirmed that this issue has been resolved in Leostream Agent 6.2.12.0 - http://downloads.leostream.com/LeostreamAgentSetup6-2-12-0.exe

Please upgrade to the Leostream Agent 6.2.12.0 or newer.