When does the PCoIP Management Console apply a resolution change using the Enable Preferred Resolution Override setting while in a PCoIP session?

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August 3, 2018

Last modified: 09/03/2023, 6:09 pm

Knowledge Base Article Troubleshooting Management Display Management Console Zero Clients

In PCoIP Management Console (MC) 1.9.1 (and newer), PCoIP Zero Clients with firmware 4.1.2 (and newer) can be configured to override the attached monitors native resolution using the Enable Preferred Resolution Override feature. The setting is recognized as soon as the PCoIP Mangement Console communicates with the PCoIP Zero Client; however, a PCoIP session reconnect may be necessary to apply the setting if the configuration was done while the PCoIP Zero Client is in session.

Note: Prior to firmware 4.1.2 and PCoIP Management Console 1.9.1, the Enable Preferred Resolution Override feature was only accessible through the OSD.

See also:

How do I find out if the monitor EDID is not recognized?

 

 

Pertains to:
  • mc.1.x
  • PCoIP Zero Client 4.0.2
  • PCoIP Zero Client 4.0.3
  • PCoIP Zero Client 4.1.0
  • PCoIP Zero Client 4.1.1
  • PCoIP Zero Client 4.1.2
  • PCoIP Zero Client 4.2.0
  • PCoIP Zero Client 4.5.0
  • PCoIP Zero Client 4.5.1
  • PCoIP Zero Client 4.6.0
  • PCoIP Zero Client 4.7.0
  • PCoIP Zero Client 4.7.1
  • PCoIP Zero Client 4.8.0
  • PCoIP Zero Client 4.8.1
  • PCoIP Zero Client 4.8.2