Why can I not establish a PCoIP session when using (IDN) characters in my HP Anyware environment?

Answer:

Internationalized Domain Names (IDNs) are not supported by the HP Anyware. In environments that use the HP Anyware PCoIP Connection Manager and Security Gateway, a PCoIP session will not launch when one or more IDN characters (i.e. ? ? ? ?) are used in any of the configurable options. If this is attempted, the user may see a black screen and receive an error message indicating there are no available resources to allocate to the user.

Note: Messages indicating there are no available resources to allocate to the user can occur for a variety of other reasons as well.

Workaround/Fix: Ensure the use of IDN characters are not used in any HP Anyware configurable options.