Why doesn't the PCoIP Remote Workstation Card power up when it is installed to a particular PCIe slot?

This may be due to the restrictions of your host PC's motherboard that requires you to install graphics cards or other PCIe cards into certain PCIe slots. If a PCIe card is installed into an inappropriate PCIe slot, the host PC may stop loading any further.

For example, if your motherboard has 3 PCIe slots in which you want to install two graphics cards and one PCoIP Remote Workstation card, your motherboard may require you to install the graphics cards to only PCIe slot A and B but not C.

If such restriction applies and you have installed the graphics cards to PCIe slot A and inappropriately to PCIe slot C, your host PC's BIOS may generate a message and stops running any further before or after the host card is installed.

Similarly, if a PCoIP Remote Workstation Card is installed to an inappropriate PCIe slot, the host card and the host PC may not power up properly.

Check your motherboard's owner manual and be sure all PCIe cards are installed into the appropriate PCIe slots.

Warning: Be sure the AC is unplugged when installing a host card to a host PC. 

Pertains to:

• Remote Workstation Card 4.0.2
• Remote Workstation Card 4.0.3
• Remote Workstation Card 4.1.0
• Remote Workstation Card 4.1.1
• Remote Workstation Card 4.1.2
• Remote Workstation Card 4.2.0
• Remote Workstation Card 4.5.0
• Remote Workstation Card 4.5.1
• Remote Workstation Card 4.6.0
• Remote Workstation Card 4.7.0
• Remote Workstation Card 4.7.1
• Remote Workstation Card 4.7.2
• Remote Workstation Card 4.7.4
• Remote Workstation Card 4.7.5
• Remote Workstation Card 4.9.0