What are the DNS SRV records supported by PCoIP Zero Client and PCoIP Remote Workstation Card firmware?
There are four different DNS SRV records that are supported in firmware. pcoip-bootstrap  (PCoIP Management Console 2.x and newer, Firmware 5.x and newer) - The firmware uses this DNS SRV record along with other records to complete the bootstrap process …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 7, 2023
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How do I identify if enhanced logging is enabled on PCoIP Zero Clients and PCoIP Remote Workstation cards?
Answer: Since firmware 4.0.0, enhanced logging has been identifiable in events logs on PCoIP Zero Clients and PCoIP Remote Workstation Cards (also known as a host card). Event log entries of no module selected indicate enhanced logging is not activated …
Knowledge Base Article Tutorial Setup Remote Workstation Card Zero Clients
Last modified: October 27, 2022
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This firmware version is not supported on this platform. Please upload a different file
Problem When attempting to downgrade firmware the error message This firmware version is not supported on this platform. Please upload a different file Or in the PCoIP Remote Workstation Card or PCoIP Zero Client event log 0d,00:03:36.19> LVL:2 RC:   0    …
Knowledge Base Article Troubleshooting Remote Workstation Card Zero Clients
Last modified: September 15, 2023
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Why is USB not working when connecting a PCoIP Zero Client to a PCoIP Remote Workstation Card?
By default, all USB devices are bridged to the host with the PCoIP Remote Workstation Card and is dependent on the host OS. Please verify the following Make sure the USB devices are not unauthorized in the PCoIP Remote Workstation Card or PCoIP Zero …
Knowledge Base Article Troubleshooting Peripheral Devices Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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What is the difference between local and remote cursor in the PCoIP Host Software?
Local cursor Local cursor draws the mouse pointer locally at the client which improves the user experience when the client is connected over a long latency network. The improvement is due to the client sending the mouse coordinates to the remote host and …
Knowledge Base Article Advisory Remote Workstation Card
Last modified: September 21, 2023
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HP Anyware PCoIP Remote Workstation Cards for Remote Workstation High-level Overview
PCoIP High-Performance Remote Workstations Provides a high-level overview and benefits of remote workstations using PCoIP host cards. Duration: 2 min, 27 seconds Pre-requisites: None … HP Anyware PCoIP Remote Workstation Cards for Remote Workstation …
Knowledge Base Article Tutorial Remote Workstation Card
Last modified: September 15, 2023
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