How do I tell which encryption method is being used for the PCoIP session?
PCoIP technology supports just AES-256-GCM encryption. Both methods of encryption - AES-128-GCM and Salsa20-256-round12 have been deprecated. The examples below are still valid when trying to determine which encryption method is being used. In viewing the …
Knowledge Base Article Advisory Security HP Anyware Remote Workstation Card Zero Clients
Last modified: December 4, 2023
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Why is my display not working correctly when using an adaptor attached to my OEM supplied cable?
Problem After purchasing a HP Anyware product you discover the cable shipped with the HP Anyware product does not have the necessary Video/Display connector to interface with your GPU or monitor. To complete the connection an adaptor is used to change the …
Knowledge Base Article Troubleshooting Display Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
983
Can I connect a local monitor to computer that has PCoIP Remote Workstation Card or HP Anyware Installed?
Although you may have enough display heads on your GPU to connect local monitors, it is not a supported configuration when using a PCoIP Remote Workstation Card or HP Anyware. Connecting an additional local monitor may cause the following issues: Blank …
Knowledge Base Article Advisory Display HP Anyware Remote Workstation Card
Last modified: July 31, 2023
978
How do I choose between remote workstation solutions?
To decide on the most suitable remote workstation solution for your needs, you will need to understand the available options. Remote workstation solutions: Dedicated remote workstation using PCoIP Remote Workstation Cards and PCoIP Zero Clients. See a …
Knowledge Base Article Advisory Performance Setup HP Anyware Remote Workstation Card
Last modified: September 20, 2023
971
How do I configure a Peer-to-Peer Connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card?
Requirements This article describes the configuration of a peer-to-peer, or dedicated connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card including dual and quad display scenario's. Single or dual display requires a single PCoIP …
Knowledge Base Article Tutorial Session Setup Remote Workstation Card Zero Clients
Last modified: July 31, 2018
937
Why does my screen jitter or stutter, and scroll bars appear on the PCoIP Software client window after connecting to a PCoIP Remote Workstation Card?
Answer: This occurs when a software client is being used on a laptop with the display configured to operate in non-native mode. The EDID information found in some laptops only include timing information for the native display resolution. If a non-native …
Knowledge Base Article Troubleshooting Display Performance Remote Workstation Card
Last modified: January 7, 2024
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How do I find the PCoIP log files and set logging level for the Remote Workstation Card?
The Remote Workstation Card (RWC) has three components all of which have logs.   Remote Workstation Card   OS  How to create a support bundle  How to set the log level  Firmware Firmware Collect Logs Set Log Level Software Windows Collect Logs   Linux …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: November 6, 2024
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"No PCoIP Device Detected." when installing the PCoIP Host Software in a Dell r7910 Precision Workstation
On the Dell 7910 Precision Workstation there are 7 PCIe slots, 1 to 4 are powered by the CPU2 and 5 to 7 are powered by CPU1. When there is only one CPU, the PCoIP Remote Workstation Card will need to be installed in the correct PCIe slot. Please note : …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: July 31, 2023
868