Does PCoIP Protocol support half duplex networking equipment?
PCoIP protocol does not support half-duplex network equipment. If a half-duplex equipment is connected to a PCoIP Remote Workstation Card or PCoIP Zero Client, the following message shows in the Event Log. 0d,00:04:05.710> Network link rate: 10 Mbit/s, …
Knowledge Base Article Advisory Performance Remote Workstation Card Zero Clients
Last modified: July 3, 2020
313
When the network experiences periods of high congestion what will happen to the users experience?
PCoIP will adjust to the network conditions to deliver the best PCoIP experience possible, for the given network conditions, for the user. During periods of congestion the user experience: A blurry or compressed image Momentary block screens Stuttering …
Knowledge Base Article Tutorial Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: December 9, 2022
308
Why does the mouse and keyboard to work on my Fujitsu CELSIUS (C620, M730, or M720) when using a PCoIP Remote Workstation Card?
Answer: In some cases, when connected to a PCoIP Remote Workstation Card, users can't use their mouse and keyboard. Fujitsu has resolved the issue via a BIOS update. For more information, or for support related to this issue, please contact Fujitsu or …
Knowledge Base Article Troubleshooting Peripheral Devices Remote Workstation Card
Last modified: November 22, 2022
305
Could the use of two DVI channels be a sources for delay which might cause jitter in a PCoIP Remote Workstation Card configuration?
Using the two DVI channels on a PCoIP Zero Client to PCoIP Remote Workstation Card with the Dual-link DVI connector converter to achieve a 2560x1600 resolution is NOT a source for delay which might cause jitter. The use of two DVI channels could be one of …
Knowledge Base Article Advisory Performance Display Remote Workstation Card Zero Clients
Last modified: July 3, 2020
298
Can I share the network connection of the PCoIP Remote Workstation Card with that of the host PC/workstation?
No, the network interface on the PCoIP Remote Workstation Card is independent to that of the host. It is not possible to communicate to the host operating system via the PCoIP Remote Workstation Card network interface. Therefore, you must connect both the …
Knowledge Base Article Advisory Setup Remote Workstation Card
Last modified: July 3, 2020
296
Management Console profile is not applied to the Remote Workstation Card
Applying a Profile to a Remote Workstation Card from PCoIP Management Console will be unsuccessful if the Enable Audio setting on the Remote Workstation Card has never been enabled (default is disabled) or the Remote Workstation Card has not had the …
Knowledge Base Article Troubleshooting Management Management Console Remote Workstation Card
Last modified: November 8, 2020
294
Can I constrain PCoIP bandwidth usage to fit my network?
The maximum PCoIP bandwidth usage an be configured per a session. When restricting the maximum PCoIP session bandwidth, the frame rate and image quality maybe reduced due to the reduction in bandwidth. For limiting PCoIP Zero Clients see: PCoIP Zero …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: August 7, 2023
291
What does GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout mean in the log?
Problem Message GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout is found in host or client log file.   Cause GSOAP is the protocol used by the PCoIP Management Console 1.x. This error is caused by a socket being opened by GSOAP and not closed …
Knowledge Base Article Troubleshooting Management Management Console Remote Workstation Card Zero Clients
Last modified: September 8, 2023
286
Why does traffic to my PCoIP Remote Workstation Card exceed the configured bandwidth settings?
Problem After setting the bandwidth limits on the PCoIP Remote Workstation Card in the PCoIP Remote Workstation Card AWI, excessive traffic is seen going to the PCoIP Remote Workstation Card from the PCoIP Zero Client. Cause PCoIP Remote Workstation …
Knowledge Base Article Troubleshooting Performance Remote Workstation Card Zero Clients
Last modified: September 3, 2023
277