How to configure a PCoIP Zero Client to auto-connect to a Remote Workstation Card
Answer: To enable auto connect, you need to peer the PCoIP Zero Client to the Remote Workstation Card. You will need the IP and MAC of the host. You enter this in the PCoIP Zero Client's configuration (On Screen Display or Administrative Web Interface), …
Knowledge Base Article Tutorial Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
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How do I improve performance when dragging a window on the screen using firmware pre-4.1.0 and without a PCoIP Hardware Accelerator installed?
Problem While there are many factors that determine desktop performance - see  PCoIP TROUBLESHOOTING STEPS: VMware View Virtual desktop performance  - lower performance of window dragging may be observed in the following environment: VMware Horizon View …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: November 18, 2022
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Why do I still see VDM Server Address Cache addresses after clearing the Trusted Connection Server Cache?
Answer: The VDM Server Address Cache is a list of servers that are populated either manually from the AWI and OSD or via a Profile push from the Management Console. This field value can be set to either Last Server Used or Read Only. If set to Last Server …
Knowledge Base Article Troubleshooting Management Console Zero Clients
Last modified: September 19, 2023
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How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …
Knowledge Base Article Tutorial Setup Management Session Management Console Zero Clients
Last modified: September 3, 2023
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How to prevent PCoIP Zero Client users from typing in a different VMware View Connection server host name?
Answer:   To prevent users from typing in a different View connection server on login, you can make the logon screen Read-only and prevent users from typing in an alternate view server. To make the connection server option Read-only, perform the following …
Knowledge Base Article Tutorial Security Zero Clients
Last modified: September 14, 2023
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Why do my PCoIP Zero Client image settings have no effect when I change them?
Problem When connecting to your HP Anyware PCoIP Agent or VMware Horizon VM you may notice that the PCoIP Zero Client imaging settings have no effect on the PCoIP Session. The pcoip_server log file and the PCoIP Zero Client AWI both indicate the imaging …
Knowledge Base Article Troubleshooting Session Display Zero Clients
Last modified: September 7, 2023
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Encryption and bandwidth metrics used for various setups PCoIP Devices and VMware Horizon View
Answer:   Encryption and Bandwidth Metrics   Tera1 Zero Client Tera2 Zero Client Windows View Client Host Card No View Security Server Up to 220 Mbps AES-128 (not encapsulated) Up to 500 Mbps AES-128/AES-256| (not encapsulated/encapsulated) FW 4.1.0 and …
Knowledge Base Article Advisory Performance Third Party Enhancements Remote Workstation Card Zero Clients
Last modified: September 3, 2023
687