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Do PCoIP Zero Clients check for certificate revocation of the server SSL certificate when starting a PCoIP session?

The following points briefly describe the PCoIP Zero Client Online Certificate Status Protocol (OCSP) functionality when connecting to a VMware View Connection Server, PCoIP Connection Manager, HP Anyware PCoIP Agent or HP Anyware Connector. PCoIP Zero …

Should I use an initial image quality of Q100?

An initial image quality of Q100 will deliver the highest quality of image PCoIP can deliver. Q100 is not lossless, for a lossless image, build to lossless must be enabled. How to configure the Turn off Build-to-Lossless feature session variable in GPO …

The PCoIP session ended abruptly and the PCoIP Zero Client PCoIP Splash screen appears

Problem Occasionally issues can cause the PCoIP Zero Client to reboot. Issues such as the ones listed below are good signs that the PCoIP Zero Client has rebooted even though at first it may not be certain the PCoIP Zero Client rebooted. Unexpectedly the …

Do PCoIP Zero Clients support biometric readers?

PCoIP Zero Clients currently support biometric readers while in a PCoIP session. In this case, the biometric reader needs to be configured as a bridged USB device if it has not already been done automatically when connected. In-session use allows access …

Does PCoIP Tera 2 zero client supports audio over display port?

Tera 2 PCoIP zero clients do not support audio over display port. You will need to use either USB or analog audio output from the zero client. … Does PCoIP Tera 2 zero client supports audio over display …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: September 14, 2023

641

How do I restrict a USB device in PCoIP Zero Client where a Hub is used?

Scenario Introduced in Firmware 4.1 is a new feature that allows a keyboard and mouse to be locally terminated behind a hub on a PCoIP Zero Client. Previously all devices on a HUB were treated as one and the keyboard and mouse were remotely terminated. …

PCoIP Zero Client Display Topology Alignment settings

The Alignment setting in the OSD Display Topology tab is designed to work with 2 or more monitors with different resolutions. It is also designed to work if one of the two monitors with identical resolutions is rotated to portrait mode. The Alignment …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 8, 2022

637

Using the Pool Name to Select or Desktop Name to Select field

VMware Horizon View Input the "display name" (NOT the Unique ID) seen in the VMware View Administrator in the AWI "Pool Name to Select" field. Note: You may be using the Unique ID instead of the Display Name which will not work. If a display name is set …

Knowledge Base Article Tutorial Zero Clients HP Anyware

Last modified: September 14, 2023

628

Unable to log into VM when using UAG, Disclaimer and MEA

Many users have reported an issue connecting to their VMware VM when they have enabled VMware UAG (Unified Access Gateway), Disclaimer and MFA (Multi-Factor Authentication). This issue has been tracked down to our firmware and was reported in many …

Knowledge Base Article Troubleshooting Zero Clients

Last modified: September 14, 2023

625

What does "IPC: Frame encode took xxx ms so far. Dropping down the quality to index x." in the log files indicate?

Answer: In this case, the imaging encoder has determined that too many bits were being sent in the upper portion of the frame (i.e. flooding) which causes the frame to take longer to encode, and therefore appears unresponsive to the user (> 750 ms to …

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