Join a macOS to Active Directory Services
This document will guide you through joining your macOS machine to your on-premises Active Directory (AD). Before proceeding with the setup, ensure your DNS is configured to point to the correct IP address of your Domain Controller. Navigate to System …
Knowledge Base Article Troubleshooting Tutorial FAQ
Last modified: October 29, 2024
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AD credentials can be leaked from the Management Interface for HP Anyware Connector (current and legacy)
Summary   An insufficiently protected credentials vulnerability has been identified in the Management Interface of the HP Anyware Connector and the HP Anyware Connector Legacy for releases from April 20, 2020 and earlier (v15 and earlier for HP Anyware …
Knowledge Base Article Advisory Security Management HP Anyware
Last modified: February 17, 2025
148
How do I get a secure connection to the Administrative Web Interface (AWI)?
There are two ways to get a secure connection to the Administrative Web Interface (AWI) of a PCoIP Zero Client and PCoIP Remote Workstation Card. Load the cacert.pem file provided in our firmware to the browser Trusted Root Certification Authorities . The …
Knowledge Base Article Troubleshooting FAQ Security Zero Clients Remote Workstation Card
Last modified: January 18, 2024
149
Wacom offset Issue
Issue: Wacom offset issue while connecting Win client -> Linux Agent (Observed on version 22.09). Workaround : Connect the Tablet using the following command: ( To force bridge it ) "c:\Program Files (x86)\Teradici\PCoIP Client\bin\pcoip_client.exe" …
Knowledge Base Article Troubleshooting
Last modified: September 3, 2023
130
Securing PCoIP Zero Clients to Remote Workstation Cards
When securing PCoIP Zero Clients to Remote Workstation Cards, it is recommended that security conscious customers use the  Suite B: TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption TLS Security Mode. This will require customers have the …
Knowledge Base Article Troubleshooting Security Zero Clients Remote Workstation Card
Last modified: September 3, 2023
126
Vault Backup fails if secret has been deleted
Problem The vault backups fail for Anyware Manager if the secret data is deleted. To Verify: Install Anyware Manager Complete the initial login and create a deployment. Create a Deployment Service account and then delete it (this is what might trigger the …
Knowledge Base Article Troubleshooting HP Anyware
Last modified: September 3, 2023
125
How to make speechmike works with the Zero Client?
Answer: There are two important points to remember while using speech mikes with the zero client:  Bridge the speech mike in the zero client. If you need help with bridging, then you can refer this  KB article .  Disable Local USB audio drivers in the …
Knowledge Base Article Advisory Zero Clients
Last modified: September 3, 2023
123
Password reset failure while using Leostream
Summary This concerns a password complexity requirement not being met when a user attempts to reset their Zero Client password, with the involvement of the Leostream broker. Shows the status when initiates session. Diagnostic returns: Pass: Password …
Knowledge Base Article Advisory Troubleshooting FAQ Diagnostics Management Zero Clients Tera1 Zero Client
Last modified: November 6, 2024
115
Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption
Our third-party license provider is upgrading certificates in March 2023 If you are running a  supported  HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes.  The new certificates are …
Knowledge Base Article Advisory Tutorial Licensing HP Anyware
Last modified: July 10, 2023
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