How many mouse buttons are supported by PCoIP Zero Clients?
Up to 5 mouse buttons are supported by Tera2 PCoIP Zero Clients in a scenario where the mouse is terminated locally at the PCoIP Zero Client. In a scenario where a mouse is plugged into a PCoIP Zero Client that has more then 5 buttons, the mouse needs to …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: July 3, 2020
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Why does my USB memory stick heat up when connected to a PCoIP Zero Client?
Answer: When a USB memory stick is plugged into a PCoIP Zero Client it can warm up during normal operation.  As the zero client chassis warms up, the USB memory stick also heats up due to the metal connections (both signals and shielding). This …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
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Does the PCoIP Zero Client have left hand mouse configuration settings?
The PCoIP Zero Client currently has no specific left hand mouse setting. The PCoIP Zero Client configuration options in the OSD were designed to negate the necessity for right hand or left hand functionality therefore both buttons act the same. Right hand …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
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How does PCoIP handle networks with high traffic volumes?
When you plan to use PCoIP on network with high volumes of other traffic that may cause congestion, it is recommended that QoS is implemented to give PCoIP guaranteed bandwidth. PCoIP will adjust to use it's fair share of the network but UDP is typically …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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What is Intelligent Packet Re-Transmission in PCoIP Protocol?
PCoIP Protocol uses UDP protocol similar to other real-time protocols (voice-over-IP, interactive video conferencing etc).  This is done to minimize the overhead associated with TCP protocol.  However, reliable transmission of data is important for remote …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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What do the 4 different types of flash descriptions found in the PCoIP Zero Client logs mean?
These descriptors are found at the start of the event logs on the left hand side of the logs. NOT FOUND : There is no value set in flash for the parameter in question.  As a result, firmware reverts to the default value stored in the firmware image …
Knowledge Base Article Advisory Zero Clients
Last modified: September 12, 2023
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Does PCoIP support DDC/CI to remotely controlled display settings?
To remotely control display settings using DDC/CI, you need: PCoIP Zero Client with firmware 2.3 or newer Monitor that supports DDC/CI that is connected to the PCoIP Zero Client. The DDC/CI protocol is vendor specific. To date, the NEC version of the …
Knowledge Base Article Advisory Display Zero Clients
Last modified: July 3, 2020
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Why did the firmware 4.0.x update cause my ATI RG220 to stop working?
Scenario: Updating ATI FirePro\u2122 RG220 and RG220A Remote Workstation Graphics cards with firmware 4.0.0/4.0.1 causes loss of network connectivity to the host card. You are still able to use the RG220(A) as a local graphics card by directly attaching a …
Knowledge Base Article Advisory Remote Workstation Card
Last modified: September 19, 2023
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What congestion avoidance should be used in network switches and routers?
Weighted Random Early Discard (WRED) should be configured as the congestion avoidance, or congestion management method. WRED gradually drops packets while considering IP precedence, as network devices become congested. This allows PCoIP protocol …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
254
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