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HP Anyware Licensing Data Center has been updated (new Certificates applied, IP addresses changed)
The following notification was originally sent to our customers on February 3rd, 2023, to prepare customers on changes in HP Anyware Licensing service .   IP blocks that are used for licensing were updated on March 11th, 2023 Our third-party licensing …
Knowledge Base Article Advisory Announcement Licensing HP Anyware
Last modified: March 14, 2023
103
Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption
Our third-party license provider is upgrading certificates in March 2023 If you are running a  supported  HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes.  The new certificates are …
Knowledge Base Article Advisory Tutorial Licensing HP Anyware
Last modified: July 10, 2023
95
Error: PCoIP Agent has no available licenses to launch the remote session
Symptom Remote desktops that were previously registered with HP Anyware Cloud License Server (CLS) may get the following client message when trying to connect: “Error – PCoIP Agent has no available licenses to launch the remote session.” In the Anyware …
Knowledge Base Article Advisory Troubleshooting Licensing HP Anyware
Last modified: September 3, 2023
558
Licensing update
Our third-party licensing vender has updated their licensing system on March 11, 2023. The current operational status of the licensing system is published  here . If you are having any licensing issues, please review the guidance published  here  and also …
Knowledge Base Article Warning
Last modified: March 14, 2023
43
License Server Changes (HP Anyware Only)
Update your network allowlist by March 11, 2023 to avoid any licensing service disruption   Our third-party licensing vender has scheduled an IP block change, therefore you will need to update your firewall allowlist to the new IP addresses. Please click  …
Knowledge Base Article Warning Licensing
Last modified: March 14, 2023
35
FAQ - PCoIP Performance (5398)
  FAQ – Performance Summary Network Requirements A well designed, tuned network should have the following characteristics: latency <= 250 ms Latency variation <= 30 ms Packet loss of <= 0.1%  Tuning Guidelines Details on how to design and tune your PCoIP …
Knowledge Base Article FAQ
Last modified: November 30, 2024
2411
FAQ's Peripheral Devices
FAQ's - Webcam   General  Health Checks Troubleshooting How to troubleshoot Webcams Webcam will not show under attached devices in Zero Client. Webcam shows status as "Not Supported" in attached device. Webcam shows status as "USB device not supported …
Knowledge Base Article Troubleshooting FAQ Peripheral Devices
Last modified: January 16, 2025
1859