Workaround for database failures when restoring or migrating from PCoIP Management Console 2.4 or older to versions 2.5.1 or newer.
Customers on Management Console (MC) 2.4 or older, restoring databases, or migrating to 2.5.1 or newer are required to run this mandatory database clean-up script prior to the restore or migration. These steps reduce the size of the database which is …
Knowledge Base Article Advisory Management Setup Management Console
Last modified: September 3, 2023
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HP Anyware Manager SAML Authentication with Okta
  Requirements Must have an Okta account Must have users in Okta   1. Create an Okta account if you do not have one, or else log-in to your existing Okta account. You must be logged in as an Okta Admin. 2. From the Okta site click  Applications  from the …
Knowledge Base Article Advisory Authentication Management HP Anyware
Last modified: September 3, 2023
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Can I use both DHCP options and DNS SRV records for device discovery in the PCoIP Management Console at the same time?
Answer: No . Note: It is recommended to user either DHCP Options or DNS Records when configuring auto-discovery for the PCoIP Management Console. To determine which to use you need to understand your environment. For example if you are only going to have …
Knowledge Base Article Advisory Management Management Console
Last modified: September 7, 2023
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Why are my Endpoint counts under Grouped and Ungrouped not adding up?
This issue shows up randomly on some versions of the PCoIP Management Console 3.x (MC 3.x) and we have not been able to root cause the issue. When you look at the MC Endpoints page you may see a screen similar to the one below. In the above screen shot I …
Knowledge Base Article Advisory Management Management Console
Last modified: September 19, 2023
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How do I change the FQDN (Fully Qualified Domain Name) of a PCoIP Zero Client?
First, change the PCoIP name to a new name. Currently, the "PCoIP Device Name" can only be changed on an individual basis in two locations: The  "OSD--> Configuration--> Label"  tab The  "AWI--> Configuration--> Label"  tab The default format is  …
Knowledge Base Article Advisory Management Management Console Zero Clients
Last modified: September 3, 2023
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How long before a PCoIP Management Console certificate expires should I replace it?
Before the PCoIP Management Console certificate can be replaced, the new certificate or the signing root CA certificate must be installed in the PCoIP Zero Client or PCoIP Remote Workstation Card certificate store. Once a PCoIP Endpoint is manged by an …
Knowledge Base Article Advisory Management Security Management Console
Last modified: September 19, 2023
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AD credentials can be leaked from the Management Interface for HP Anyware Connector (current and legacy)
Summary   An insufficiently protected credentials vulnerability has been identified in the Management Interface of the HP Anyware Connector and the HP Anyware Connector Legacy for releases from April 20, 2020 and earlier (v15 and earlier for HP Anyware …
Knowledge Base Article Advisory Security Management HP Anyware
Last modified: February 17, 2025
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Password reset failure while using Leostream
Summary This concerns a password complexity requirement not being met when a user attempts to reset their Zero Client password, with the involvement of the Leostream broker. Shows the status when initiates session. Diagnostic returns: Pass: Password …
Knowledge Base Article Advisory Troubleshooting FAQ Diagnostics Management Zero Clients Tera1 Zero Client
Last modified: November 6, 2024
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Sumo Logic Potential Security Incident (HP Anyware Manager)
Who is impacted? HP Anyware Manager customers  Update from November 21, 2023 Sumo Logic has provided an update regarding this incident. Details are as follows: “We are grateful to share that the diligent investigation led by our security and engineering  …
Knowledge Base Article Advisory Management HP Anyware
Last modified: November 21, 2023
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