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Session Log IDs At the start of each PCoIP session, a unique session ID is generated by the Anyware Client and passed to all connected Anyware components (including the agent). Log messages generated by the agent are prefixed with this session ID, making …

Setting Log Levels Each Anyware component is configured to log events. The amount of information captured can be configured by setting the log verbosity on a scale from 0 (least verbose) to 3 (most verbose). By default, the Graphics Agent for Windows …

Troubleshooting License Issues The license troubleshooting utilities are included with the Graphics Agent for Windows. These utilities allow you to validate your licenses and list license entitlements. Validate Licenses pcoip-validate-license scans your …

Viewing Windows Event Viewer Anyware Agent Logs You can view high-level session and connection events generated by the Anyware agent and Anyware Manager in the Windows Event Viewer. Anyware Agent Events To view events using the Windows Event Viewer: …

Frequently Asked Questions Can I use a screensaver? Yes. However, a blank, static screensaver will provide the most efficient CPU and network bandwidth usage. Why can't I use the maximum number of monitors or monitor resolution? GPU profile licensing, …

Audio Support Stereo audio output and mono audio input are supported and enabled by default. During a session, the host's default audio device is changed to Teradici Virtual Audio Driver . When the session is disconnected, the audio device selection …

Collaboration PCoIP Ultra Collaboration enables a PCoIP session user to share their session with multiple remote collaborators using Anyware Software Clients. Note: Collaboration terminology When discussing this feature, we'll refer to the first user as …

Deskside Mode Deskside mode is a special configuration which allows you to remotely access a physical workstation located in a non-private space, such as an office, while maintaining privacy. When a PCoIP connection is established and deskside mode is …

Supported Displays The Graphics Agent for Windows, in combination with a GPU, supports a maximum of four displays on the Anyware client and a maximum resolution of 4K UHD (3840×2160). Important: Display acceleration requires a supported GPU The Graphics …

Supported Installer Languages The Anyware agent installer supports the following languages: French German Spanish Simplified Chinese Traditional Chinese Japanese Portuguese Italian Korean Russian Turkish … Supported Installer …