What registry keys are required to make the Imprivata tap-in / tap-out functionality work with PCoIP Zero Clients?

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August 3, 2018

Last modified: 09/03/2023, 6:06 pm

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Answer:

If the Imprivata OneSign agent has been installed and a user cannot tap-in / tap-out, they should confirm if the registry key has been changed to enable this functionality. To do this the RedirectionSupported registry key data value must be set to 1 (DWORD) and base hexadecimal.

Note: To prevent simultaneous RFideas reader access by two OneSign processes, set the RemoteOnly registry key data value to 1 (DWORD) and base Hexadecimal.

Both registry keys can be found in the following locations:

  • Windows 7 64-bit - HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/SSOProvider/DeviceManager
  • Windows XP or 7 32-bit - HKEY_LOCAL_MACHINE/SOFTWARE/SSOProvider/DeviceManager

Note: Always do a backup before making any changes to your registry. Reboot the virtual desktop to have the changes take effect.