Standard Agent for Windows Administrators' Guide

System Requirements

The Standard Agent for Windows depends on the following system capacities and capabilities:

Supported Instance Types

VMware ESXi (6.0+) KVM AWS EC2 Microsoft Azure Google Cloud Platform
VMware Hardware Version 11 QEMU/KVM Any instance type Any instance type Any instance type with virtual displays

Host Instance Requirements

Global instance requirements
Operating Systems
  • Windows 11 23H2, 24H2
  • Windows 10 22H2 (64-bit Professional and Enterprise)
  • Windows Server 2022 (single-user only)
Remote Host Memory At least 2GB of RAM is required on the host desktop.
The agent should have at least 512MB of available memory.
Remote Host CPUs At least 2 CPUs are required on the host desktop.
Processors must support Streaming SIMD Extensions (SSE) 4.2.
To use PCoIP Ultra, processors must support the AVX2 instruction set.
Network Ports The following ports must be open on the host desktop:
  • TCP 443
  • TCP 4172
  • UDP 4172
  • TCP 60443
Collaboration sessions require 5 open UDP ports (64172-64176)
UDP port 4172 does not need to be opened when using Anyware Manager Enterprise.
Storage At least 100MB for installation and 100MB for logging are recommended.

Info

  • Windows Server 2019 is no longer supported. As a general policy, Windows versions will only be supported until mainstream support ends from Microsoft.
  • Standalone physical PCs are not supported.
  • Standard Agent for Windows is only supported when running on Windows for x86/x64 hardware. Windows for ARM is currently not supported.

Note: Elastic GPU and other EC2 instances supported

The Standard Agent for Windows supports a variety of EC2 instances, including elastic GPU types such as eg1.large. Refer to Amazon EC2 Elastic GPUs documentation for more information.

Certificate Requirements

Your OS's Trusted Root Certificate Authorities must include Amazon Root CA 1-4 for Cloud License Service (CLS) to function properly. Licensing issues may occur if they are missing.

For detailed instructions on installing Amazon Root CA 1-4, see Solution to Licensing Problems with Cloud License Service (CLS).

Important: HP Anyware Nutanix-ready

HP Anyware is Nutanix-ready. See here for more details.

Last updated: Tuesday, March 11, 2025