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Why is the host PC on my VMware Horizon brokered Remote Workstation Solution unable to wake up?

Scenario When a View Connection Server brokers a workstation connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card, and the host is put into any low power state (sleep, hibernate or shutdown); the client is unable to wake the host and …

Why can I not establish a PCoIP session when using (IDN) characters in my HP Anyware environment?

Answer: Internationalized Domain Names (IDNs) are not supported by the HP Anyware. In environments that use the HP Anyware PCoIP Connection Manager and Security Gateway, a PCoIP session will not launch when one or more IDN characters (i.e. ? ? ? ?) are …

How to remove firmware from the PCoIP Management Console

Steps to remove firmware from PCoIP Management Console 1.x Before removing a firmware from the PCoIP Management Console, it must not be associated to any profile. When there is an association, the Delete button in the Update tab for that firmware is …

Is there a recommended size or a sizing guide for the Management Console 2.1.x?

IMPORTANT NOTE: This disk sizing guideline was published for MC 2.0 and MC 2.1. In MC 2.2 we increased the default disk size and resolved the issue that was causing the disk to get full. The latest configurations are available in HP Anyware PCoIP …

Why do my calls to the PCoIP Agent WMI counters return 0 values?

Problem All calls to WMI counters (i.e. PCoIP Session Log and Statistics Viewer ) return 0 values. Cause By default, 32 bit applications accessing WMI gets a handle to a 32 bit WMI provider, and 64 bit applications accessing WMI get a handle to a 64 bit …

Can Tera2 PCoIP Zero Clients connect to VMware Horizon View 4.6.1?

Answer: Connecting a Tera2 PCoIP ? zero client to a VMware Horizon View 4.x environment is unsupported and has not been tested at HP Anyware. When connecting Tera2 PCoIP ? zero clients to VMware Horizon View virtual desktops, Horizon View 5.x or newer is …

Knowledge Base Article Advisory Zero Clients

Last modified: September 14, 2023

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Random individual and mass client disconnects due to Cisco VSS Inter-switch links

Problem Random individual client disconnect, or mass client disconnects when connecting clients (PCoIP Software Clients, VMware View Clients, or PCoIP Zero Clients) connected to HP Anyware or VMware View virtual desktops. Cause There have been observed …

Is the PCoIP Session AES encryption key set automatically or manually by a user?

The keys are generated automatically at the establishment of each PCoIP session. … Is the PCoIP Session AES encryption key set automatically or manually by a …

Does the PCoIP Management Console 2.x and 3.x ship with a default certificate?

Yes. The PCoIP Management Console since release 2.x ships with a HP Anyware self-signed certificate to allow the PCoIP Management Console to function out of the box. It is recommended that all users deploying the PCoIP Management Console 2.x or …

Can virtual channels cause issues with a PCoIP session?

Usually this is not an issue. However, if a virtual channel created by a third party is not properly created, it can cause unpredictable results with a PCoIP session or the displayed output. This should be considered as a possible source of an identified …

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