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Could not find a URL for version 24.10.3 using title A/V Lock.
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HP Anyware Work-From-Home Rapid Response Guide For access to the full HP Anyware product documentation visit  HP Anyware Support . Scope This guide enables IT administrators to rapidly determine if HP offers any immediate solutions to your pressing …

A/V Lock

Software Client for macOS 25.03 Administrators' Guide

A/V Lock PCoIP Ultra A/V Lock provides improved video playback, reducing the difference in delays between the audio and video channels and smoothing frame playback on the client. This feature introduces a small lag in user interaction responsiveness when …

Granting Local Network Access

Software Client for macOS 25.03 Administrators' Guide

Granting Local Network Access for the Anyware Client The Software Client for macOS must be granted permission to access devices on the local network. If Software Client for macOS is not authorized, you cannot connect to an agent on the same network. When …

Granting Microphone Access

Software Client for macOS 25.03 Administrators' Guide

Granting Microphone Access for the Anyware Client The Software Client for macOS must be granted permission to access the microphone to ensure a seamless experience. Without this permission, you will not be able to use the microphone during the PCoIP …

Solution to Licensing Problems with Cloud License Service (CLS)

Issue Description: Customers are having licensing problems with Cloud License Service (CLS). Cause: Your OS Trusted Root Certificate Authorities have not been updated. Why You Need to Install a New Certificate: This is an ongoing effort to ensure your …

Security in Anyware Agents

Remote Workstation Card Agent 25.03 for Linux

Security Certificates in Anyware Agents PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed …

FAQ

Remote Workstation Card Agent 25.03 for Linux

Frequently Asked Questions Can I use a screensaver? Yes. However, a blank, static screensaver will provide the most efficient CPU and network bandwidth usage. How quickly does a Anyware agent complete a connection? Anyware agents can usually achieve a …

Troubleshooting License Issues

Remote Workstation Card Agent 25.03 for Linux

Troubleshooting License Issues HP includes a license validation utility that scans your local system and any connected physical or cloud-based license servers for active licenses, and informs you of when your license subscription expires. For more …

Troubleshooting

Remote Workstation Card Agent 25.03 for Linux

Performing Diagnostics Each Anyware component creates and updates a log file which records its activity as the system is used. Most troubleshooting within a Anyware system begins by examining these log files and looking for error conditions or other …

System Requirements

Remote Workstation Card Agent 25.03 for Linux

System Requirements The Remote Workstation Card Agent for Linux depends on the following system capacities and capabilities: Host Instance Requirements Global instance requirements Operating Systems RHEL/Rocky Linux 8 RHEL/Rocky Linux 9 Remote Workstation …

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