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How do I enable and disable the PCoIP Zero Client session disconnect CTRL-ALT-F12 key sequence?
Enable When using a PCoIP Zero Client to connect to HP Anyware, Amazon Workspaces or VMware Horizon View the Ctrl-Alt-F12 shortcut is enabled by default. This setting can be configured via the AWI or PCoIP Management Console. When using a workstation with …
Knowledge Base Article Tutorial Session Management Management Console Zero Clients
Last modified: September 3, 2023
1999
HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond
HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond.   Products impacted include:   HP Anyware HP Anyware Manager HP Anyware Management Console (MC)   Products NOT impacted include:   Zero Clients …
Knowledge Base Article Advisory
Last modified: August 7, 2023
297
long login times when using a zero client
*****PLEASE keep internal******* Customer in CASE 14588 was complaining of excessive long login times when logging into his VMware Link Clone Pools, stated that the log in time was in excessive of 2-4 minutes and VM was showing 100% CPU utilization. Zero …
Knowledge Base Article Internal
Last modified: March 22, 2023
72
Linux DHCP server configuration when using DHCP Discovery on PCoIP Management Console 2.x and 3.x
Answer: This is based on PCoIP Management Console 2.x and newer only This is an example of configuring a Linux DHCP server when using DHCP Option for device discovery. The DHCP server is configured by editing the configuration file: /etc/dhcpd.conf This …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: January 25, 2024
5030
Teradici Cloud Access Manager (CAM) Status Update
CAM Service  - Good Service Cloud License Server  - Good Service Please be aware, this page is only updated if there is a change in service level. Last Updated:  3:32PM 9/11/2019 PST If you experience CAM service disruption, please go to …
Knowledge Base Article Announcement
Last modified: September 12, 2019
150
Confirmed Solution Provided (Internal Case Retrospective)
This is an internal KB used for the case closure retrospective. Closed cases are to be characterized as  KB-1375 Confirmed Solution Provided :  Solution was suggested and accepted by the user. KB-1376 Solution Provided :  Solution was suggested.  It is …
Knowledge Base Article Internal
Last modified: March 22, 2023
1252
Guidance Provided (Internal Case Retrospective)
This is an internal KB used for the case closure retrospective. Closed cases are to be characterized as  KB-1375 Confirmed Solution Provided :  Solution was suggested and accepted by the user. KB-1376 Solution Provided :  Solution was suggested.  It is …
Knowledge Base Article Internal
Last modified: March 22, 2023
1152
What are the best scenarios and setups HP Anyware uses to test its implementation of SCEP?
These are the setups and scenarios used to test HP Anyware implementation of SCEP (Simple Certificate Enrollment Protocol).     Tested SCEP Server Setups: OS: Windows Server 2008 R2 Installed Role Services: Active Directory Certificate Service Network …
Knowledge Base Article Tutorial Security Zero Clients
Last modified: September 15, 2023
2131