License check results in Broken Host message
Problem When viewing licenses on a license server via pcoip-view-license, a HP Anyware PCoIP Agent with an instance locked license or a PCoIP Management Console you get the message Trust Flags: **BROKEN** HOST.   Cause When the license component of …
Knowledge Base Article Troubleshooting Licensing HP Anyware Management Console
Last modified: September 3, 2023
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HP Anyware Licensing Models
After completing this unit, you’ll be able to: Understand the available licensing options Understand the pros and cons of the Cloud Licensing Model vs. the Local License Server Model Select the licensing model required for your business   5 mins   …
Knowledge Base Article Tutorial Licensing HP Anyware Remote Workstation Card
Last modified: September 3, 2023
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How can I tell what type of PCoIP Session licensing I'm using?
With HP Anyware, you have the option of deploying using either the easy to use  Cloud licensing  or if you need the flexiblity, you can deploy using a  Local license server.   Why cloud licensing? Host desktop must maintain an internet connection directly …
Knowledge Base Article Tutorial Licensing HP Anyware
Last modified: September 3, 2023
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How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?
NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …
Knowledge Base Article Tutorial Licensing Setup Management Console
Last modified: September 3, 2023
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How to enable TLS for PCoIP License Server
It is highly recommended to use encrypted HTTPS when communicating with the local PCoIP license server.  This tutorial details the steps to set up TLS for PCoIP License Server  Get a valid certificate and private key for that certificate and save them in …
Knowledge Base Article Tutorial Licensing Security HP Anyware
Last modified: September 3, 2023
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How do I update the HP Anyware registration code in HP Anyware Manager?
This article illustrates how to update the HP Anyware registration code in HP Anyware Manager. The steps in this article are for Microsoft Azure only.   Requirements HP Anyware Manager has been deployed, up and running. Admin access to HP Anyware Manager …
Knowledge Base Article Tutorial Licensing Management HP Anyware
Last modified: September 3, 2023
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We have deleted our Management Console VM or Local Licensing server VM. How do we recover the deleted license?
If your PCoIP Management Console or Local License server will be moved to another server or replaced with an upgrade, you must return all the licenses before the migration and then re-activate the licenses after the migration.  For details on how to …
Knowledge Base Article Troubleshooting Licensing Management Console
Last modified: September 3, 2023
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Error: PCoIP Agent has no available licenses to launch the remote session
Symptom Remote desktops that were previously registered with HP Anyware Cloud License Server (CLS) may get the following client message when trying to connect: “Error – PCoIP Agent has no available licenses to launch the remote session.” In the Anyware …
Knowledge Base Article Advisory Troubleshooting Licensing HP Anyware
Last modified: September 3, 2023
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Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption
Our third-party license provider is upgrading certificates in March 2023 If you are running a  supported  HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes.  The new certificates are …
Knowledge Base Article Troubleshooting Licensing
Last modified: September 3, 2023
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